Owner`s manual

94 Troubleshooting
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow
the steps outlined in "Clearing Jams in the Paper Paths" on page 85.
• Follow the procedures in "Loading Paper" on page 40. Ensure that the adjustable guides are correctly
positioned.
• Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside
wall of the paper tray.
• Do not remove the paper from the tray while your printer is printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials.
• Ensure that the recommended print side of print materials is facing down in the paper tray and facing
up in the bypass tray.
• Ensure that the duplex unit is installed correctly.
More Troubleshooting
For more information about error messages or printing problems, see the User’s Guide .
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