User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index

54 Print Media Guidelines
Envelopes
Depending on the choice of envelopes, it is possible to expect variable levels
of light wrinkling. Before buying large quantities of any print media, it is
recommended that you try a sample first. See "Loading Print Media" on
page59 for instructions on loading an envelope.
When printing on envelopes:
• Use only high-quality envelopes that are designed for use in laser printers.
• Set the print media source to MPF. Set the paper type to
Envelope
, and
select the correct size of envelope from the printer driver.
• For best performance, use envelopes made from 75 g/m
2
(20 lb bond)
paper. You can use up to 105 g/m
2
(28 lb bond) weight for the envelope
feeder as long as the cotton content is 25% or less. Envelopes with 100%
cotton content must not exceed 90 g/m
2
(24 lb bond) weight.
• Use only freshly unpackaged, undamaged envelopes.
• Use envelopes that can withstand temperatures of 205°C (401°F) without
sealing, excessive curling, wrinkling, or releasing hazardous emissions. If
you have any doubts about the envelopes you are considering, check with
the envelope supplier.
• Adjust the guide to fit the width of the envelopes.
• To load envelope in MPF, the print side must be facing up.
• See "Loading Envelopes" on page64 for instructions on loading an
envelope.
• Use one envelope size during a print job.
• Ensure that the humidity is low because high humidity (more than 60%)
and the high printing temperatures may seal the envelopes.
• For best performance, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Contain windows, holes, perforations, cutouts, embossing
– Use metal clasps, string ties, or metal folding bars
– Have an interlocking design
– Have postage stamps attached