User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index
152 Troubleshooting
Wrinkled/Stained paper
Action Yes No
1 Verify that the correct print media is being
used. See
"Supported Paper Sizes
" on page 56
and
"Print Media Guidelines" on page 49. If not,
use the print media recommended for the
printer.
Is the problem recovered?
The task is
complete.
If printing on
an envelope, go
to action 2.
If printing on
print media
other than
envelopes,
contact Dell.
2
Check the crease. Is the crease within 30 mm of
the four edges of the envelope?
This type of
crease is
considered
normal. Your
printer is not at
fault.
If the envelope
is 220 mm or
longer (C5 or
Envelope#10),
go to action 3a.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3b.
3a
Does the envelope have a flap on the long edge?
The envelope is
Envelope#10.
Go to 4b.
The envelope
is C5. Go to
action 4a.