User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index
Troubleshooting 143
Print Quality Problems
NOTE: In this section, some procedures use the Tool Box or the Status Monitor.
For more information about Tool Box, see "Understanding the Tool Box Menus" on
page 87.
For more information about Status Monitor, see "Printer Status Window" on
page 103.
The output is too light
Page breaks in unexpected
places.
Increase the setting for Fault Time-Out in the System
Settings menu in the Tool Box.
Job prints from the wrong
source or on the wrong print
media.
Check the
Paper Type in the printer driver.
Print media does not stack
neatly in the output bin.
Turn the print media stack over in the MPF.
Action Yes No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner in each
toner cartridge.
1
Check the toner level in the
Status
tab in the
Status Monitor.
2
Replace the toner cartridges as necessary.
Is the problem recovered?
The task is
complete.
Go to action 2.
Problem Action