User guide
Table Of Contents
- Before Beginning
- Setting Up Printer (Printer Setup)
- Using Your Printer
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Maintaining Your Printer
- Troubleshooting
- Troubleshooting
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off/Stain on back side
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Pitched color dots
- Vertical blanks
- Mottle
- Ghosting
- Fog
- Bead-Carry-Out (BCO)
- Auger mark
- Wrinkled/Stained paper
- The top margins is incorrect
- Color registration is out of alignment
- Protrudent / Bumpy paper
- Noise
- Jam
- Other Problems
- Contacting Service
- Troubleshooting
- Appendix
- Index
Troubleshooting 141
18
Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your
printer, check each of the following:
• The power cable is connected to the printer, and to a properly grounded
electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
If you have checked all of the above and still have a problem, turn off the
printer, wait for 10 seconds, and then turn on the printer. This often fixes the
problem.
Display Problems
Problem Action
After the printer is turned
on, (Ready/Data)
indicator is not lit.
Turn off the printer, wait for 10 seconds, and turn on
the printer.