Warranty Guide

ManualsBrandsDelaney Hardware ManualsDoor HardwareDelaney Callan Black Single-Cylinder Deadbolt Combined Door Knob

Revision Date: 10-6-2020

CALLAN

& CALLAN2

Locksets

Product Limited Warranty

Lifetime Mechanical Warranty: CALLAN

locksets are covered by a lifetime mechanical warranty, which guarantees, to the

original residential purchaser/owner, that the locks shall be free from significant proven defects in material or workmanship

under normal usage only, as long as the original user occupies the residential premises upon which the product was originally

installed.

Five Year Finish Warranty: CALLAN

locksets also are covered by a finish warranty which guarantees, to the original

purchaser/owner only, that the lock finish shall be free from significant and proven defects in material and workmanship, other

than normal wear to the locks finish, for a period of five (5) years from the date of purchase by the original purchaser/owner.

Lifetime Finish Warranty: If you are the original residential purchaser/owner of the CALLAN

PVD “Lifetime Finish” lockset,

this lock is covered by a lifetime finish warranty which guarantees to the original residential purchaser/owner, that the lock finish

shall be free from significant and proven defects in material and workmanship, other than normal wear to the lock’s finish.

Exclusion: Oil Rubbed Bronze finishes are living finishes and are designed to change over time. With normal use the finish may

rub off where it is frequently used and darken where it is not. This is considered to be the normal evolution of the finish and is

not a defect. Therefore, Oil Rubbed Bronze finishes are not covered by a warranty.

Upon return of a defective product to Delaney Hardware Inc., Delaney shall either repair or replace (the same or similar model)

and return the product to the purchaser/owner at no charge for either parts or labor. This limited warranty does not apply to locks

that have been damaged as a result of improper installation, scratches or abrasions, misused products, or residential products used

in commercial application. “Improper installation” includes, without limitation, installation or use of a product in (a) violation of

applicable law or code; or (b) any structure for which the product does not have the required rating. Delaney Hardware Inc. does

not guarantee that Callan products will retain a “like new” appearance and therefore does not extend this warranty to the

appearance of Callan products. A finish deterioration occurring from the use of paints, solvents, other chemicals, or harsh

environment is not a defect in the finish and is not covered by this limited warranty. Any lock not found to be defective or covered

under this limited warranty will be returned to the original consumer purchaser/owner. Neither the manufacturer nor Delaney

Hardware Inc. shall be responsible for any cost of removing the old lock, installing a new lock or any other costs or expenses,

including the cost of returning the defective product.

Care Instructions: All lock manufacturers take steps to protect their products from tarnishing due to the above causes, but clear

coated finishes require regular attention to retain their original appearance. Locks should only be cleaned with mild soapy water

and buffed with a soft cloth. All door hardware should be removed from doors prior to paint application.

Delaney Hardware Inc. provides warranty processing for warranties on all CALLAN

locksets, but only for those products sold

through Delaney Hardware Inc., and does not join in the making of the warranties covering the product from any other source.

NEITHER THE MANUFACTURER NOR DELANEY HARDWARE INC. SHALL BE LIABLE FOR ANY DAMAGES,

INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE OR

SPECIAL DAMAGES IN EXCESS OF THE AMOUNT OF THE REPLACEMENT OR REPAIRED PRODUCT, EVEN

IF THE MANUFACTURER OR DELANEY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE

POSSIBILITY OF SUCH DAMAGES. REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT IS YOUR

SOLE AND EXCLUSIVE REMEDY AGAINST DELANEY FOR ANY DAMAGES SUFFERED BY YOU.

To the extent allowed by applicable law, any implied warranties, including the warranties of merchantability and fitness for a

particular purpose, are hereby expressly disclaimed. In the event applicable law does not allow such disclaimer, all warranties

implied by law shall be limited in duration to the duration of the applicable limited warranty provided above. This Limited

Warranty is in lieu of all express warranties whatsoever, which are hereby disclaimed. Some states do not allow limitations on

how long an implied warranty lasts or the exclusion of or limitation on incidental, special, indirect, punitive or consequential

damages, so the above limitations or exclusions may not apply to you. For warranty service, please complete the Warranty

Request on the reverse side and follow instructions.

Summary of content (2 pages)

PAGE 1
CALLAN® & CALLAN2® Locksets Product Limited Warranty Lifetime Mechanical Warranty: CALLAN® locksets are covered by a lifetime mechanical warranty, which guarantees, to the original residential purchaser/owner, that the locks shall be free from significant proven defects in material or workmanship under normal usage only, as long as the original user occupies the residential premises upon which the product was originally installed.
PAGE 2
WARRANTY REQUEST Name and address of purchaser/owner: Place of purchase or name and address of builder: Date of purchase or date of closing: Please describe in detail the nature of the problem: Please mail this warranty and the lockset, postage paid, to: Delaney Hardware Inc. 265 Castleberry Industrial Dr Cumming, GA 30040 Due to the possibility of loss, it is recommended that the product be mailed insured, return receipt requested. Delaney Hardware Inc.