Warranty Guide

Revision Date: 10/6/2020

Lockset Product Limited Warranty

Lifetime Mechanical Warranty: The DELANEY

lockset is covered by a Lifetime mechanical warranty, which guarantees,

to the original purchaser/owner, that the lock shall be free from significant proven defects in material or workmanship under

normal usage only, as long as the product used meets the rating requirements for the specific application.

Five Year Finish Warranty: The DELANEY

lockset also is covered by a finish warranty which guarantees, to the original

purchaser/owner only, that the lock finish shall be free from significant and proven defects in material and workmanship, other

than normal wear to the locks finish, for a period of five (5) years from the date of purchase by the original purchaser/owner.

Exclusion: Oil Rubbed Bronze finishes are living finishes and are designed to change over time. With normal use the finish

may rub off where it is frequently used and darken where it is not. This is considered to be the normal evolution of the finish

and is not a defect. Therefore, Oil Rubbed Bronze finishes are not covered by a warranty.

Upon return of a defective product to Delaney Hardware Inc., Delaney shall either repair or replace (the same or similar model)

and return the product to the purchaser/owner at no charge for either parts or labor. This limited warranty does not apply to

locks that have been damaged as a result of improper installation, scratches or abrasions, misused products, or residential

products used in commercial application. “Improper installation” includes, without limitation, installation or use of a product

in (a) violation of applicable law or code; or (b) any structure for which the product does not have the required rating. The

Delaney Hardware Inc. does not guarantee that it’s products will retain a “like new” appearance and therefore does not extend

this warranty to the appearance of it’s products. A finish deterioration occurring from the use of paints, solvents, other

chemicals, or harsh environment is not a defect in the finish and is not covered by this limited warranty. Any lock not found

to be defective or covered under this limited warranty will be returned to the original consumer purchaser/owner. Neither the

manufacturer nor Delaney Hardware Inc. shall be responsible for any cost of removing the old lock, installing a new lock or

any other costs or expenses, including the cost of returning the defective product.

Care Instructions: All lock manufacturers take steps to protect their products from tarnishing due to the above causes, but

clear coated finishes require regular attention to retain their original appearance. Locks should only be cleaned with mild soapy

water and buffed with a soft cloth. All door hardware should be removed from doors prior to paint application.

The Delaney Hardware Inc. provides warranty processing for warranties on all DELANEY

locksets, but only for those

products sold through Delaney Hardware Inc. and does not join in the making of the warranties covering the product from

any other source.

NEITHER THE MANUFACTURER NOR DELANEY HARDWARE INC. SHALL BE LIABLE FOR ANY

DAMAGES, INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,

PUNITIVE OR SPECIAL DAMAGES IN EXCESS OF THE AMOUNT OF THE REPLACEMENT OR REPAIRED

PRODUCT, EVEN IF THE MANUFACTURER OR DELANEY HAS BEEN ADVISED OF OR SHOULD HAVE

KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. REPAIR OR REPLACEMENT OF THE DEFECTIVE

PRODUCT IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST DELANEY FOR ANY DAMAGES

SUFFERED BY YOU.

To the extent allowed by applicable law, any implied warranties, including the warranties of merchantability and fitness for a

particular purpose, are hereby expressly disclaimed. In the event applicable law does not allow such disclaimer, all warranties

implied by law shall be limited in duration to the duration of the applicable limited warranty provided above. This Limited

Warranty is in lieu of all express warranties whatsoever, which are hereby disclaimed. Some states do not allow limitations on

how long an implied warranty lasts or the exclusion of or limitation on incidental, special, indirect, punitive or consequential

damages, so the above limitations or exclusions may not apply to you. For warranty service, please complete the Warranty

Request on the reverse side and follow instructions.

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Lockset Product Limited Warranty Lifetime Mechanical Warranty: The DELANEY® lockset is covered by a Lifetime mechanical warranty, which guarantees, to the original purchaser/owner, that the lock shall be free from significant proven defects in material or workmanship under normal usage only, as long as the product used meets the rating requirements for the specific application.
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WARRANTY REQUEST Name and address of purchaser/owner: Place of purchase or name and address of builder: Date of purchase or date of closing: Please describe in detail the nature of the problem: Please mail this warranty and the lockset, postage paid, to: Delaney Hardware Inc. Attn: Warranty Dept. 265 Castleberry Industrial Dr Cumming, GA 30040 Due to the possibility of loss, it is recommended that the product be mailed insured, return receipt requested. Delaney Hardware Inc.