Users Manual Part 7

FAQ What To Do
Why won't my remote power on?
1. If the remote does not power on, try connecting it to the AC
power adapter first.
2. Make sure you press and hold the power button long enough to
power On the remote.
3. If the remote is broken, call technical support for
troubleshooting and a possible replacement.
Why won't my pump pair with the
remote?
1. Make sure the pump is not attached to the cassette.
2. Make sure to press and hold the blue pump button for 10
seconds even after the pump beep. After holding the pump
button for ten seconds, you should hear another beep.
3. Make sure you selected the correct pump serial number.
Table 21: FAQ
Maintenance and Troubleshooting
204 DKPI-09153-001-Rev. 1.4