User's Guide

www.dejero.com
42 | Dejero EnGo 260 User Guide
Message Error/warning
number
Description Possible solution
Device is inactive.
Please contact
your system
administrator.
Error 14
Unable to establish
connection with
assigned receiver.
This error typically
occurs because the
receiver IP address is
not configured
properly or the
modems on the EnGo
are unable to
transmit.
If this occurs, contact your
system administrator.
No Ethernet Warning 16 The Ethernet
connection type has
been selected but
there are no Ethernet
connections present.
Connect an Ethernet cable to
the EnGo or establish a Wi-
Fi connection.
Poor network Warning 17 Network conditions
are too poor to
transmit reliably at
the current latency
setting.
Try repositioning the EnGo
for better wireless coverage,
or change the latency setting
to Adaptive or set a longer
latency value. See Configure
the latency on page 19.
No disk space Warning 18
There is not enough
space on the EnGo to
store an additional
clip.
Delete existing clips to free
up storage space.
All outputs in use Warning 19 This error message
appears if the EnGo
is assigned to an
output pool (in
Control), but all the
outputs in the pool
are currently in use or
unavailable.
Wait for another user to
finish using a receiver output
and try again.
Unsupported
output
Error 20 The assigned output
is set to an
unsupported video
format.
Use Control to select a
different output video format.
For more information, visit
support.dejero.com to read
the Dejero Control User
Guide.