User's Guide

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37 | Dejero EnGo 260 User Guide
3. Tap Connections.
4. Tap Carrier Data.
Any connection that you changed the APN for appears on this screen along with the
connection’s ICCID, network, and APN. If you did not change the APN for any connections, No
Carrier Data appears.
Note: You can also change the SIM settings from this screen. On the Carrier Data
screen, tap Edit. Change the APN, network name, or PDP type. Tap Apply. Restart the
EnGo for the changes to take effect.
About stream indicators
On the Preview screen, you can view overall stream performance.
Glass-to-glass latency
Latency measures time delay. Glass-to-glass refers to the delay from the time that the EnGo
detects an image to the time that it appears on a video monitor connected to the SDI output of
the Broadcast Server, or is output from the Cloud Server.
When transmitting live, the glass-to-glass latency appears on the Preview screen, above the
Go Live button.
Stream Health indicator
When transmitting live, the Stream Health indicator appears on the Preview screen above the
Live menu. It appears as either Good, Marginal, or Poor. A colored dot appears along with the
value to show the stream health.
The Stream Health indicator measures the quality of the live video stream received, decoded,
and displayed by the output receiver.
The two components that have the strongest effect on the health of the stream are:
• The number of video frames that arrive at the receiver in time. Frames that are late or
missing can result in paused or stuttering video, or video artifacts such as smearing or
discoloration.
• The bitrate at which the video frames are encoded. Excessively low bitrates result in poor
quality picture, indicated by blockiness and lack of detail.
When neither of these events occurs, the Stream Health indicator appears as Good.
Troubleshooting
No display on Preview screen
If you do not see a video on the Preview screen, perform the following actions: