Product Manual

Symptom Possible Cause Corrective Action
“ Pads missing” prompt Pads not connected to unit
Make sure pads
connector is oriented
correctly and fully
inserted into unit
“ Plug in pads connector” prompt
Pads connector not plugged in Plug in pads connector
Pads connector broken Replace pads
Unit’s connector broken Call for service
“ Pads expired” prompt
Pads are beyond expiration date
shown on pads package
Replace pads
“ Apply pads to patient’s bare chest as
shown” prompt
Pads not connected to patient Place pads on patient
Pads not making good
connection to patient
Check pad connection to
patient
Pads or pad cable damaged Replace pads
“Poor pad contact to patient", “Press pads
firmly” or "Replace pads" prompt
Dry pads Replace pads
Partial pad connection
Check that pads are
placed securely on
patient
Pads touching
Separate pads and place
correctly on patient
“Check pads” prompt Pads touching
Separate pads and place
correctly on patient
“Stop motion” prompt
Patient motion has
been detected
Stop patient motion
“ Stop interference” prompt
External interference
has been detected
Stop external
interference
“ Analyzing interrupted” prompt Motion or interference detected
Stop motion or
interference
“Shock cancelled” prompt
Patient’s ECG rhythm changed No action necessary
Shock button not pressed within
30 seconds
Press shock button
within 30 seconds
Low battery – insufficient to
charge
Replace battery pack
Bad pad to patient connection
Check that pads are
placed securely on
patient
Dry pads Replace pads
“ Replace data card” prompt
DDC card is full
Replace DDC card with a
card that is not full
DDC card has failed Replace DDC card
6.7 Repair
The DDU-2000 Series AED contains no user serviceable parts. If the unit needs servicing, call Defibtech.
(Refer to Chapter 13 of this manual for contact information.)
Troubleshooting (continued)
6. Maintenance and
Troubleshooting
37
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