Product Manual
42
Lost video footage. • The cameras might have been tampered
with. Be sure to check that all connections are
secure and properly set.
• The HDD overwrite feature is enabled. When
enabled, the DVR will begin overwriting the
earliest stored footage when the HDD is full.
• Unplug the power to the cameras and/or DVR
and plug it back in.
The cameras are not appearing in sequence
mode.
• Check if you have selected START ROTATE in
the FUNCTION TOOLBAR. The cameras will start
to sequence according to the sequence dwell
time.
• You must be in live viewing mode for this
feature to work.
• To stop, click STOP ROTATE in the FUNCTION
TOOLBAR.
Nothing is recording however all the images
are appearing on the screen.
• You must initiate the recording to start by
pressing the record button on the remote.
• Check under Record Setup in the main menu
to make sure all the cameras are set to ON.
• Check your record schedule to make sure the
DVR is set to record that hour.
• Verify that the HDD is installed and formatted in
the device menu.
The camera picture is too dark. • Adjust the camera’s brightness settings under
MAIN MENU › PARAMETER › DISPLAY › COLOR.
• Try moving your camera to a brighter area.
• Make sure the camera is not pointing directly
into a light source.
• Your camera may not be getting enough light
towards it during the day. Adjust the sunshade
(top of camera) to allow more sunlight.
The night vision will not turn on/I can’t see at
night.
• Night vision turns on automatically when the
sensor detects a lack of light. If your cameras
are in a space with too much light, the night
vision will not turn on.