Product Manual

40
TROUBLESHOOTING
After the Defender Logo disappears, the screen
is blank.
• The DVR resolution may not be supported
by the monitor/TV. Connect the DVR using a
VGA cable, or to a different monitor/TV. Go to
DISPLAY › OUTPUT to change the resolution to
one supported by the monitor/TV.
Mouse is not working. • Ensure the mouse is connected to the proper
USB port.
• Unplug the mouse from the USB port and plug
it back in.
Remote control is not working. • Be sure the batteries are installed correctly.
• Be sure you are pointing the remote at the IR
sensor on the DVR.
• Try replacing the batteries in the remote.
HDD light is blinking. • If the hard drive is playing back footage or
recording, the light will blink to notify you that
there is activity.
Prompted to put in a password for everything. • The password is enabled in the system menu.
Go to SYSTEM – USERS to disable the password.
Cannot power off DVR. • The DVR is set to run as long as it is plugged in.
• To power off the DVR, go to MAIN MENU › SHUT
DOWN.
The hard drive fills up too quickly. • Check the video quality you are using. If you
are using a high video quality, then the hard
drive will fill up faster. Try lowering the video
quality.
• Adjust your schedule or resolution – If you
are on Schedule Record for 24 hours a day
the hard drive will fill up faster. Try switching
periodically to Motion record.