Pro Widescreen DVR User Manual
Warranty Information Please visit our website at www.defender-usa.com for information about your product’s warranty. We take quality very seriously. This is why all of our products come with a one-year warranty from the original purchase date against defects in workmanship and materials. If you have warranty or support issues, please contact us using any of the following methods: Web: www.defender-usa.com Support: www.defender-usa.
Table of Contents DEFENDER WARRANTY..........................................................................................................................................2 WHAT’S INCLUDED................................................................................................................................................5 DISCLAIMERS ......................................................................................................................................................
Table of Contents System Setup.....................................................................................................................................................
What’s Included • • • • • • DVR with HDD 1 Power Adapter 2 BNC to RCA Connectors RJ-45 Ethernet Cable HDMI video cable Instruction Manual & Software CD • • • • • USB Mouse IR Remote Controller with batteries Quick Start Guide 1 Year Warranty Lifetime Customer Support DISCLAIMERS Using lowest quality settings at 1 FPS. Defender highly recommends the use of an Uninterruptible Power Supply (UPS) with surge protection for all products. Although the cameras are weather resistant, they are not weatherproof.
Buttons and Connections DVR Back *May not be exactly as shown 1 4 5 2 6 7 8 9 3 10 11 1 Video Output Accepts up to two monitors 7 HDMI Input Connect HDMI cable 2 LAN Connection Connects to router 8 VGA Input Connect VGA cable 3 USB Mouse Port Connect to USB Input (before power up) 9 USB Port Connect USB drive for backup 4 Camera Connect Camera connections (4/8 or16 Channels) 10 PTZ Input Connects to two-wire PTZ camera (not included) 5 Audio Output Connects to speaker or
Buttons and Connections Remote 1 2 3 4 8 1 Numeric Keypad Select 1-8 to display selected camera in full screen 2 All View ALL cameras 3 Directional Arrows Navigate menus 4 Audio/Search Search/find channels with audio-supported cameras (not included) 5 Rewind Rewind footage 6 Record Start recording 7 Pause Pause playback/starts & stops seq mode 8 Menu Enter main menu / Exit current menu 9 Select/Enter Press to select highlighted object 10 Mute Mute sound (with audio-supporte
Basic Setup Things to consider before installation • • • • • • • • • • The camera should be installed between 8ft and 13ft above the area to be monitored. Before screwing in the camera mount, please ensure there are no obstructions in the camera’s view. Place cameras in strategic areas to provide the most detailed footage i.e. recording video of every visitor. Having the camera in the open for people to see can help deter criminals.
Basic Setup Wired camera installation Wireless camera installation Wireless Cameras - Pairing Press quickly Press quickly CH 1 CH 3 30 CH 2 CH 4 CH 1 CH 2 CH 3 CH 4 If appears on the screen, disconnect the power supply from the camera and repeat PAIRING steps. Optimum range is150ft when signal is passing through walls or floors.
Basic Setup Connecting additional devices Connecting a USB mouse • Plug USB mouse into top USB port on back of DVR. Connecting a TV/monitor Using RCA cable to TV 1. Connect the BNC to RCA connector to the top VIDEO OUT connection on the back of the DVR. 2. Plug the RCA cable into the BNC connector. 3. Attach the other end of the RCA cable to a yellow RCA video input on your TV. 4. Switch the TV source to view the DVR. (Consult the TV manual for instructions on how to switch the video source).
Basic Setup Powering on the DVR Once your mouse, cameras and TV or monitor are connected, you are ready to pwer on the DVR. 1. Plug the power cord into a power outlet (surge protected power outlet recommended). 2. Insert the small end of the power supply wire into the rear DC 12V port on the DVR. 3. After a few seconds the Defender splash screen will appear and the DVR will start up. 16CH DVR has on/off switch on back of unit. After steps 1 and 2 above, please flip the switch UP to the ON position.
Getting Started! Function Toolbar The Function Toolbar can be accessed 3 different ways: 1 Right click the mouse anywhere on the screen. Left click to make a selection. To exit menu, move mouse away from menu and right click. 2 Move mouse to the bottom of the screen and Function Toolbar will appear. Left click to make a selection. To exit menu, move mouse away from menu and right click. 3 Press Select/Enter on the remote control.
Getting Started! Function Toolbar Setting Cruise: 1. Right click the mouse and select the PTZ icon from the Function Toolbar. 2. Select the channel that the PTZ camera is connected to. (The PTZ camera must already be configured.) 3. Click on the green arrow next to Zoom + ► 4. Click on the Time text field and input the time (in seconds) for how long you would like the PTZ camera to stay at that position. 5.
Getting Started! Function Toolbar P1 PIP Mode Picture In Picture (PIP) mode allows you to view camera 1 in full screen and up to two other camera channels (of your choice) as smaller screens in each corner of the screen. You must have at least 2 cameras connected to your DVR for PIP mode to function properly. P2 Using PIP mode: 1. Right click the mouse and select the PIP Mode 1x1 or PIP Mode 1x2 from the Function Toolbar. 2.
Main Menu Using the Keyboard The keyboard is used when typing in passwords, dates and to label/name certain functions. This keyboard will appear multiple times when working with your DVR. 1. To select letters, left-click the mouse or press SELECT on the remote control. Selecting the SHIFT key on the keyboard changes the letters to lower case and displays additional characters. To erase, select the backspace → key. 2. When you have finished typing, select the ENTER key on the keypad to close the keyboard.
Main Menu Position This will determine where the camera name will be displayed when viewing your cameras. Changing the POSITION of the title: 1. Left click the POSITION drop down list. 2. Select the position where you would like the title to appear when viewing your cameras. If you do NOT want to display the name, set the position to DISABLE. 3. Click APPLY at the bottom of the screen to save your changes 4. Repeat steps 1-3 for all desired cameras.
Main Menu Show Time Allows you to display the time while it is RECORDING and while it is in LIVE VIEW mode. The default setting has both time displays set to ENABLE. Changing how the TIME is displayed: 1. Left click the SHOW TIME and/or RECORD TIME drop down list. 2. Select ENABLE or DISABLE. 3. Click APPLY at the bottom of the screen to save your changes 4. Repeat steps 1-3 for all desired cameras. Copy Allows you to copy all display selections from one camera to another, or to all cameras.
Main Menu Output Tab VGA/HDMI Resolution Adjusting VGA/HDMI Resolution: 1. Select the VGA/HDMI Resolution drop down list. 2. Highlight the desired resolution. NOTE: The higher the resolution, the more space it will use on your HDD. 3. Click APPLY at the bottom of the screen to save your changes. Initial Device (Init. DEV.) To set the INIT. DEVICE type: 1. Select the INIT. DEV drop down list. 2. Highlight the device type you are using: VOUT, HDMI, or AUTO. 3.
Main Menu Privacy Zone Tab The Privacy Zone Tab allows you to have up to 4 privacy zones per camera. Privacy zones appear as black areas on a live view screen and are never recorded. Block out a portion of the scene from an individual camera such as a cash register or safe while still seeing the activity around the masked area. Setting PRIVACY ZONES: 1. Select the PRIVACY ZONE drop down list. 2. Select ENABLE or DISABLE. 3.
Main Menu Pack Duration Choose the maximum length that each recorded video clip will be. This is for backup purposes. Setting PACK TIME: 1. Select the PACK TIME drop down list and choose the length of each recorded video clip (15, 30, 45 and/or 60 min). 2. Click APPLY at the bottom of the screen to save your changes. PreRecord This function works with motion detection. If enabled, the DVR will pre-record a few minutes of footage prior to motion being detected for that camera. 1.
Main Menu *Quickly copy your settings to other days of the week and/or channels: COPY settings from one day to other/all days: 1. Select the COPY drop down list and choose a day, i.e. Sun 2. Select the TO drop down list to select one or ALL days of the week. 3. Click the COPY button. The settings will now be copied to your specified day(s). 4. Click APPLY at the bottom of the screen to save your changes. COPY settings from one camera to other cameras: 1.
Main Menu Mainstream Tab The Mainstream Tab allows you to customize the quality of your recordings. Here you can change the Resolution, the FPS (Frames per Second), the Bitrate, as well as enable audio recording if you have audio-enabled cameras. Resolution Measures the sharpness of the image. The higher the resolution, the sharper the image will appear. A higher resolution uses more space when storing on the HDD.
Main Menu Search This option allows you to search through your previously recorded footage and find footage recorded from particular dates and times. You can access the VIDEO SEARCH menu by pressing PLAY on the remote control, PLAYBACK on the FUNCTION TOOLBAR or going to the MAIN MENU and select SEARCH. Record Search Tab Access and playback footage from a particular date and time: 1. Select the CH drop down list and choose a camera number that you would like to search for recorded footage. 2.
Main Menu Event Search Tab This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what type of recording it was (NORMAL, MOTION DETECTION), the date and time the footage was recorded, the size of the footage, as well as gives you the option to backup particular recorded events. Accessing the file from the video search menu: 1. Select the CH drop down list and choose a camera number that you would like to search for recorded footage. 2.
Main Menu Backup Tab Your DVR allows you to backup footage to a USB device, USB HDD, or a USB CD/DVD burner and play it back on your computer. Backup footage to USB device: 1. Make sure a USB device or USB burner connected to the proper USB port on the back of the DVR. 2. Access the list of recordings from the day you need to back up. CH TYPE DATE START END SIZE 3. Select the box under the word BAK next to the video clip(s) you would like backed up. 4. Select the BACKUP button. 5.
Main Menu Network Tab The NETWORK SETUP menu allows you to configure all the settings necessary to view your DVR online. You can configure the way the DVR acquires an IP address, adjust which ports are used to communicate with the DVR, adjust your DNS as well as set your information for a DDNS account. Type Determines how the DVR will acquire an IP address; DHCP, PPPoE or Static. • DHCP - (Dynamic Host Configuration Protocol) address is the most common setup for home or office networks.
Main Menu IP Address The numbers here represent the Internal IP address of your DVR. If your DVR is not properly connected to the router, the IP address will appear as 0.0.0.0 or 192.168.1.100. Acquiring an IP Address: 1. Make sure the DVR’s IP mode is set to DHCP. 2. Click APPLY at the bottom of the screen to save your changes. 3. Right click anywhere on the screen until you exit the menu completely. 4. Unplug the power cable from the DVR. 5.
Main Menu DNS1 & DNS2 Stands for Domain Name System and is for advanced network setup. DNS is used to convert common names into website IP Addresses. It is best to leave these settings as they are usually the same as in the router. Changing the DNS Address: 1. Left click in the DNS field, the keyboard will open. 2. Enter the number you would like for a DNS address, then click the ENTER key 3. Click APPLY at the bottom of the screen to save your changes. .
Main Menu Email Tab The EMAIL tab allows you to set up your email so that you can receive notifications when alerts occur. The email schedule allows you to customize when email alerts will be sent. Sub Stream Email Enable SSL Disable SMTP Port Email DDNS Schedule Enable 00025 SMTP Server Sender Email Sender PWD Receiver Email Interval 3 min › COPY settings from one day/camera to other day / cameras: 1. Select the COPY drop down list and choose a day / camera number. 2.
Main Menu DDNS Tab The DDNS (Dynamic Domain Name Service) menu option allows you to set up a common name for the DVR instead of typing in an IP address. This feature is used if you have a Dynamic IP address from your ISP (Internet Service Provider) and the IP address is constantly changing. Setting up your DDNS on the DVR: 1. Select the DDNS drop down list and choose ENABLE. 2. Select the SERVER drop down list and choose your DDNS provider from the list. 3.
Main Menu 5. 6. 7. 8. Select the BUZZER drop down list to set the length of the buzzer sound. Click the channels at the bottom to record the channel when motion is triggered. Click the POST RECORDING drop down list to set up the length of recording after motion has stopped. Click APPLY at the bottom of the screen to save your changes. COPY settings from one camera to other cameras: 1. Select the COPY drop down list and choose a camera number. 2.
Main Menu Device This menu allows you to select and configure the HDD and PTZ camera (not included). HDD Tab This menu option gives you information about your HDD (Hard Disk Drive), allows you to enable overwrite mode, and format the hard drive and/or USB drive. • State: • Free/Total: • • Free Time: Select : Displays the current operating status of the hard drive. If the hard drive is functioning normally it will display OK.
Main Menu Format USB Formatting the USB erases anything you have stored on your USB device. Before formatting, be sure to connect your USB device to a USB port. 1. Click the FORMAT USB button. 2. An alert screen will appear indicating "FORMAT WILL REMOVE ALL DATA FROM USB". Select OK to format the USB or CANCEL to prevent formatting. 3. Formatting the USB may take a few minutes. Do NOT remove the USB while formatting. Formatting cannot be stopped once it has started. 4.
Main Menu System This menu option allows you to change system settings on your DVR.
Main Menu By Week 1. Select the DAYLIGHT SAVING TIME drop down list and choose WEEK. 2. Select the START TIME drop down list and choose the month. 3. Select the drop down box below and select the week. 4. Select the drop down box below and select the weekday. 5. Left click in the box below and the keyboard will open. 6. Enter the time for DST to take effect then click the ENTER key . 7. Repeat steps above for End Time. 8. Click APPLY at the bottom of the screen to save your changes. By Date 1.
Main Menu Video Format Throughout the world there are two main video systems; NTSC and PAL. NTSC stands for National Television System Committee, and is used in parts of North America and Japan. PAL stands for Phase Altering Line and it is used in European countries. The DVR is automatically set to NTSC as DEFENDER® distributes DVRs primarily within North America. Changing the VIDEO FORMAT: 1. Select the VIDEO FORMAT drop down list and choose NTSC or PAL. 2.
Main Menu Enabling User Profiles: 1. Click the SEL box next to one of the Users (No. 2-7). 2. Click the EDIT button and a box will appear. 3. Left click in the box next to USERNAME and a keyboard will appear. 4. Create/change the username then click the ENTER key 5. To enable password protection, click the PASSWORD ENABLE drop down list and choose ENABLE. 6. Left click in the box next to PASSWORD, a keyboard will appear. 7. Create/change the password then click the ENTER key . 8.
Main Menu Setting AUTO REBOOT schedule: 1. Select the REBOOT drop down list and choose Every Week, Every Day or Every Month. 2. Select the DAY drop down list and choose a day of the week. 3. Left click in the box next to the day of the week to enter a TIME and a keyboard will appear. 4. Enter the TIME you would like the reboot to occur then click the ENTER key . 5. Click APPLY at the bottom of the screen to save your changes.
Main Menu Events Tab The EVENTS tab allows you to choose which alarms you would like set, adjust the length of time the internal buzzer will sound, as well as set email notifications. You can also have email alerts sent when motion is detected. Turn on EVENT ALARMS: 1. Select the EVENT TYPE drop down list and choose Disk Full, Disk Error or Video Loss. 2. Next, click the ENABLE box to activate the function. Alarm Out: This function is not applicable to this DVR.
Playback Playback through the DVR Click the file you have selected to view, and the footage will automatically play. Upon playing back the recorded footage, options at the bottom of the screen appear to manipulate the video. These options are also available on the remote control.
Playback Computer Playback When you backup footage to a USB device, you can view the backed up footage on your computer. Viewing your footage from your computer allows you more options for manipulating the video as well as the ability to back up footage directly to your computer. Viewing footage though your computer: 1. Insert included software CD into your disk drive and double click to install the playback software. 2. Follow the installation guide until the end. 3.
Playback Adding an entire FOLDER: 1. Select and select the folder containing your footage. 2. Highlight all of the files you would like to view and select OPEN. 3. Once you have selected OPEN, the video will play automatically. Removing a file: 1. Select the file you wish to remove from the list and press 2. You can also clear the entire playlist by pressing . Computer Playback Software . Software Functions The software has many functions.
Networking Guide NETWORKING CHECKLIST The DVR connected to a router. The router connected to the Internet. A PC or laptop that is connected to the same router as the DVR. The PC can be connected by a wired or wireless connection. Internet Explorer® (IE) 6.0 or higher. A genuine and fully-updated version of Windows XP,® Vista® or newer. Install 1 Step™ Remote Viewing set-up software (Recommended) Disclaimer: Internet Explorer is a registered trademark of Microsoft Corporation.
Networking Guide Finding your DVR’s IP Address The DVR IP mode is set to DHCP by default. This means the DVR will automatically retrieve an IP address from the router that it is connected to. Unless your network requires a static IP address leave the DVR IP mode set as DHCP. 1. From the MAIN MENU, select NETWORK. 2. Confirm that the IP MODE is set to DHCP. This setting is acceptable for most users.
Networking Guide Method 1 (continued): 5. Change the ActiveX settings listed below. • Download signed ActiveX controls: PROMPT or ENABLED • Download unsigned ActiveX controls: PROMPT • Initialize and script ActiveX controls not marked as safe: PROMPT • Run ActiveX controls and plug-ins: ENABLE • Script ActiveX controls marked as safe for scripting: ENABLE If this is an option: • Allow automatic prompting for file and code downloads: ENABLE 6. Click OK. 7. Click APPLY. 8.
Networking Guide Viewing your DVR on your Computer Now that the computer is installed with the necessary ActiveX changes listed above, you are ready to start viewing the DVR using your computer. Open Internet Explorer and type the IP address of the DVR into the address bar using the following format: http://192.168.0.108 (sample IP only) then press ENTER. If the computer and the DVR are connected to the same router you can use the internal IP address to view the DVR.
Networking Guide Viewing Your DVR From Outside of Your Network Now that you have successfully viewed your DVR and cameras from a computer connected to the same router, it is time to set up your router to view the DVR while at a remote location. This process is called PORT FORWARDING and you can find easy-to-follow video tutorials and instructions on how to complete the required steps at: Option 1 - http://www.http://defender-usa.com/support Option 2 - www.portforward.
Networking Guide 1 STEP™ Remote Viewing Setup Software View your DVR footage remotely in minutes. 1 Step™ Remote Viewing Setup Software automatically connects your Defender DVR Security System for viewing online from anywhere in the world in 1 easy step. • • • Compatible with PC or Mac Use with virtually any router Simply install and run the application, enter your DVR's IP address and you are viewing your footage online Simply click here http://www.defender-usa.
Networking Guide STEP 3 - INSTALLING THE 1 STEP™ SOFTWARE This software will port forward the required ports for online viewing to your router automatically. • Insert your MANUAL & SOFTWARE CD and click on the "1 Step™ Remote Viewing" software link for Mac or PC1; the software link is also available on our website at: http://www.defender-usa.com/1step • • Follow the on-screen display instructions for installation. Be sure to add the software icon to your desktop for easy access.
Networking Guide If You Cannot Connect If the remote viewing does NOT connect, please check the settings below: 1. 2. 3. 4. 5. 6. 7. 8. Make sure the browser is Internet Explorer 6.0 or higher and is on a Windows PC. Make sure you forwarded both port 5000 AND 9000 for TCP and UDP. Make sure all ActiveX controls are properly installed. (Selected the yellow pop-up bar and run all controls.
Networking Guide DDNS (Dynamic DNS) Setup Instead of having to type in the IP address to access the DVR online, you can use DDNS to create an easy-to-remember website name. The DVR has a DDNS provider web address built into it. Configuring the DVR to work with DDNS: 1. Access the DVR MAIN MENU and select NETWORK. 2. Click on the DDNS tab. 3. For complete instructions on setting up DDNS, please see DDNS TAB in this manual. Logging Into Software 1.
Online Software Live Mode The LIVE tab at the top of the online viewing screen allows you to view the DVR in LIVE mode.
Online Software Other Mouse Options When you right click the mouse, a separate menu appears and allows you to perform the following functions: 1 Open/close individual windows • • • Click on the screen. A green box will appear around the window. Right click your mouse and select OPEN/CLOSE 2 Open/close all screens • Right click and select from MAIN MENU 3 Start recording • Right click and select from MAIN MENU. 4 Stop recording • Right click and select from MAIN MENU.
Online Software Narrowing your Video Search: 1. Using the drop down list below the calendar, select the camera and type of footage you would like to search. 2. Select SEARCH and only the type of footage from the camera selected will be displayed in the list. Playing Back Footage When you press play, it may take a few minutes to load. The footage will begin playing automatically. The playback options are located at the bottom of the screen. Play: Pauses playback. Pause: Prompt the video to begin playing.
Online Software Playing Back Footage (continued) Stop All Playback: Stops playing all channels that have recordings. Stop All Menu: Stops all playback, stops all downloads, and stops all windows. Single CH View: Select to view one channel. Quad Screen View: Select to view 4 channels at once. Widescreen View: Switches the footage to widescreen format. Remote Settings - Online Setup The REMOTE SETTINGS tab allows you to make some adjustments to certain DVR settings.
Online Software Changing the title POSITION: 1. Left click the POSITION drop down list. 2. Select the position of the NAME on the camera screen. If you do NOT want the name to be displayed, set the position to OFF. 3. Click SAVE in the upper right corner to save your changes. 4. Repeat for all desired cameras. U-L D-L U-R D-R Upper-Left Down-Left Upper-Right Down-Right Turn the LIVE VIEWING of a camera on or off: 1. Select the channel you would like to view live. 2. Click the box next to COVERT. 3.
Online Software Record The RECORD option allows you to record from your computer. Here you can set which channel to record as well as set up a recording schedule and recording resolutions. Rec. Parameters Adjusting the DVR record parameters: 1. Select the REC PARAMETERS tab. 2. Left click the CHANNEL drop down list and selct a channel. 3. Click SAVE in the upper right corner to save your changes. Schedule Setting your RECORD SCHEDULE: 1. Select the SCHEDULE tab. 2.
Online Software Network The NETWORK tab is your gateway to viewing your footage online and contains the DVR information you need to set up online viewing. Since you have already set up your networking viewing, the NETWORK menu can be used for reference purposes. The options and selections in this NETWORK menu are the same as the settings on your DVR. For more networking information see the NETWORKING GUIDE in this manual.
Online Software Alarm Enable or disable motion detection, adjust the motion detection area as well as enable the alarm and the length of it. Motion To enable/disable the status of MOTION DETECTION for each camera: 1. Select the CHANNEL drop down list and choose the camera. 2. Click the ENABLE checkbox to turn the motion detection on for that camera. 3. Select the SENSITIVITY drop down list to adjust the motion detection sensitivity. Select 1 to 8 from the drop down list to adjust the sensitivity.
Online Software PTZ PTZ setup allows you to input information for a PTZ camera. (PTZ cameras not included). The information must be entered in the DVR to ensure compatibility with your PTZ camera. Input the PTZ information: 1. On the PTZ setup menu, select the channel the PTZ camera(s) are connected to. Input the proper information for your PTZ camera. 2. The information you need to select will be specified in the PTZ manufacturer manual. 3. Choose to enable/disable cruise mode for the PTZ camera. 4.
Online Software DST DST stands for Daylight Saving Time. You can adjust the DVR to change its time for you when daylight saving time approaches, so you don’t have to go back and do it yourself. You can also customize when the DVR changes for DST. Turn the DVR DST on: 1. Select the checkbox next to DST and a box will appear. 2. Select the checkbox next to DAYLIGHT SAVING TIME to enable. 3.
Online Software Users The USERS tab allows you to customize passwords and set different authority levels for other users. Authority settings: 1. Select the USERNAME you wish to change settings for. 2. The password status and information will come up in the list. 3. Here you can enable users and customize the type of authority they are allowed to access. Changing the password: You have the option to change the password for the user and the administrator.
Online Software Advanced Adjust the device alarms for disk errors, video loss, or when your HDD is full. Events Enable ALARM settings: 1. Select the drop down menus to select whether the DVR alarm will sound when the HDD is low on memory or is not working properly or if there is video loss. 2. Select the ENABLE checkbox to turn on the alarm for the specific issue. 3. Select the drop down box next to BUZZER to select the buzzer length. 4.
Online Software Local Settings Save Paths You can select where to save the files you capture, record and back up on your computer. To change where the files are saved: 1. 2. 3. 4. 5. Click the (…) box next to the RECORD PATH area and a folder browse screen will appear. Find the location you want the files to be saved to and double click the area. Select OK. The file you want the footage/pictures saved to will appear in the box. Click SAVE to save settings.
Mobile Viewing This DVR is compatible with iPhone®, BlackBerry®, and Android™ operating systems on 3G networks. Before you can access your DVR on a mobile phone you must make sure that the DVR has the proper network settings, has been port forwarded, and that you have the proper viewing software on your phone. Set username, password and port on DVR: 1. From the NETWORK tab, select MOBILE. 2. Insert a port for the mobile footage to run from. Port 18004 is a good default port to use.
Mobile Viewing From your iPhone®: 1. Open and Run the ASee application. 2. Select the setup icon in the bottom right corner of the screen. 3. Fill in the following information: Server IP: Input your DVR’s IP address. Port: Input the port you forwarded in the MOBILE setup. Ensure that this port is also listed under mobile settings on your DVR. Default Port:18004 Default username: admin Default password: 123456 User ID: Input the user ID that you have set under MOBILE settings on your DVR. 4.
Mobile Viewing From your computer: 1. Connect your BlackBerry® to your computer and open up the BlackBerry® desktop manager. 2. Select the APPLICATION LOADER option from the main menu. From there, select the START button for adding/removing any applications to your BlackBerry®. 3. Browse and select the ASEE.ALX file from the Blackberry® folder on the software CD and click NEXT. 4. Once installed on your BlackBerry®, select the FINISH button to complete the installation. From your BlackBerry®: 1.
Mobile Viewing Android™ Viewing From your Android™ phone: The easiest way to download and install the Asee application is directly from your Android™ phone's marketplace. A WI-FI network or 3G network must be available to your phone to download using this method. 1. 2. 3. 4. Turn on the phone and enter the main menu. Select the MARKET icon, and select the SEARCH icon on the top right hand of the screen. In the search field, type in Asee. The application will come up in the results.
Troubleshooting Mouse is not working Remote control is not working • • Ensure mouse is connected to the top USB port on the back of the DVR. Try connecting the mouse to a different USB port to ensure it is not defective. • • • Ensure the batteries are installed correctly. Ensure you are pointing the remote at the IR sensor. Point the IR Remote at the camera lens and press a button. You should be able to see the IR LED flicker through the DVR monitoring device. Try replacing the batteries in the remote.
Troubleshooting • Cannot see all/one of the camera(s) on the monitor • • • I have lost video footage • • The cameras are not appearing in sequence mode Nothing is recording however all the images are appearing on the screen • • • • • • • Confirm that the cameras are properly connected to the back of the DVR and to a power source. If using the 4 to 1 power connector, make sure it is plugged into a power source and each of the cameras. Check DISPLAY → LIVE → COVERT is not set to ENABLE.
Troubleshooting • Cannot view online footage using my external IP address • • Cannot view the DVR through a remote Internet connection • • • • • The browser keeps freezing/I can't play the footage • • • The video is choppy when • viewing live footage online • Sometimes your router will not allow you to view the footage with your external IP address because the DVR is connected to the same router. Try typing the DVR's internal IP address in the address bar.
WWW.DEFENDER-USA.
