Datasheet

83
Cannot see all/one of the
camera(s) on the monitor
• CheckifthecamerasareproperlyconnectedtothebackoftheDVRandtoa
power source.
• Ifusingthe4to1powerconnector,makesureitispluggedintoapower
source and each of the cameras.
• CheckCAMERA SETUP from the MAIN MENU to see if any of the cameras are
turned o.
I have lost video footage • Thecamerasmighthavebeentamperedwith.Besuretocheckthatall
connections are secure and properly set.
• TheHDDoverwritefeatureisenabled.Whenenabled,theDVRwillbegin
overwriting the earliest stored footage when the HDD is full.
•Unplugthepowertothecamerasand/orDVRandplugitbackin.
The cameras are not
appearing in
sequence mode
• CheckifyouhaveselectedSTART ROTATE in the FUNCTION TOOLBAR. The
cameras will start to sequence according to the sequence dwell time.
•YoumustbeinLIVE viewing mode.
•Tostop,clickSTOP ROTATE in the FUNCTION TOOLBAR.
Nothing is recording
however all the images are
appearing on the screen
• YoumustinitiatetherecordingtostartbypressingtheRECORD button on
the remote.
• CheckunderRecordSetupinthemainmenutomakesureallthecamerasare
set to ON.
•CheckyourrecordscheduletomakesuretheDVRissettorecordthathour.
•VerifythattheHDDisinstalledandformattedintheDEVICE menu.
The camera picture is
too dark
• Adjustthecamera'sbrightnesssettingsunderMAIN
MENU→CAMERA→COLOR.
• Trymovingyourcameratoabrighterarea.
• Makesurethecameraisnotpointingdirectlyintoalightsource.
• Yourcameramaynotbegettingenoughlighttowardsitduringtheday.
Adjust the sunshade (top of camera) to allow more sunlight.
The night vision will not
turn on/I can’t see at night
• Nightvisionturnsonautomaticallywhenthesensordetectsalackoflight.If
your cameras are in a space with too much light, the night vision will not
turn on.
My DVR will not acquire an
IP address
• ChecktheEthernetconnections,ensurethattheconnectionlightsarelit(on
the router and the back of DVR).
• TryusingadierentEthernetcableand/oradierentportonyourrouter.
The NETWORK SETTINGS
screen on the DVR has no
information
• BesuretheDVRisproperlyconnectedtotherouter.Thereshouldbegreenlink
indicator lights if the DVR is properly connected.
• MakesuretheDVRIPAllocationissettoDHCP.Thisisastandarddefault
setting that will work in most networking situations.
• PowercycletheDVRtoensureitisproperlyconnectedandtheIPAllocationis
set to DHCP.
TROUBLESHOOTING