Datasheet

82
TROUBLESHOOTING
Mouse is not working • BesurethemouseisconnectedtotheproperUSBport.Theproperportforthe
mouse is the top USB port on the back.
•TryconnectingthemousetoadierentUSBport.
Remote control is
not working
• Besurethebatteriesareinstalledcorrectly.
• BesureyouarepointingtheremoteattheIRsensor.
• PointtheIRRemoteatthecameralensandpressabutton.Youshouldbeable
to see the IR LED icker through the DVR monitoring device.
•Tryreplacingthebatteriesintheremote.
HDD light is blinking • Iftheharddriveisplayingbackfootageorrecording,thelightwillblinkto
notify you that there is activity.
I am prompted to put in a
password for everything
•ThepasswordenablesettoONintheSYSTEM MENU.
Cannot power o DVR • TheDVRissettorunaslongasitispluggedin.
• TopowerotheDVRgotoMAINTAIN-->SHUTDOWN.
•DisconnectthepowercableaftertheDVRhasdisplayedNOWYOUCANPOWER
OFF SAFELY.
The hard drive lls up
too quickly
• Checkthevideoqualityyouareusing.Ifyouareusingahighvideoquality
then the hard drive will ll up faster. Try lowering the video quality.
• Adjustyourscheduleorresolution–IfyouareonScheduleRecordfor24hours
a day the hard drive will ll up faster. Try switching periodically to
Motion record.
DVR beeps whenever
motion is detected
• BuzzerissettoON. Go to the ALARM setup and turn the buzzer function OFF.
The DVR keeps beeping • Therecouldbevideoloss,HDDloss,motiondetectionornoHDDspaceon
your DVR. The DVR can be set to alarm when these actions take place. The
alarm alerts you if there is tampering with the camera to DVR connections.
Check your connections and keep the DVR in a safe place where it will not be
tampered with or moved around.
• Disconnectandreconnectallcameraconnectionstomakesuretheyaresnug
and tight tting.
The DVR is not recording
according to my schedule
• ChecktoseeifyouhavethepropertimesetonyourDVR.Refertothe
instruction manual under RECORD → SCHEDULE.
• Doublecheckyourschedulerecordtimes–youmayhaveitsetontheno
record function.
Playback video is choppy • ChecktheFPSforeachcamerathatisrecordingthechoppyvideo.Referto
your settings in the MAIN MENU. The higher the FPS the smoother the video. If
the FPS is set too low the video will appear choppy.