Owner`s manual

Appendix1 Frequently Asked Questions
SuperDVR & TD Series Cards
User Manual
76
Appendix1 Frequently
Asked Questions
Appendix 2.1 Installation
Appendix 2.1.1 Cannot Install the SuperDVR Driver
Possible causes:
• TD series capture card has not been installed. Before installing driver,
users should install capture card hardware in the PCI slot in the computer
case.
• TD series capture card has not been installed correctly. Please unplug the
card and install it again or change to another PCI slot.
• Not compatible with PC hardware
Appendix 2.1.2 Why cannot run SuperDVR at the windows 2003 operate
system?
Enabled Hardware Acceleration and DirectX Acceleration:
• Hardware Acceleration
STEP1： Right-click the mouse on the desktop, then select
‘PropertiesÆSettingÆAdvancedÆTrouble Shooting’.
STEP2： Drag the acceleration bar to ‘Full’.
STEP3： Click ‘OK’ to save the modification.
• DirectX Acceleration
STEP1： Click ‘Start → Run’, it will pop up ‘Run’ window.
STEP2： Input ‘dxdiag’ and click ‘OK’.
STEP3： Select ‘Yes’ in the pop-up dialog box, it will pop up ‘DirectX Tools’
window.
STEP4： Select ‘Display’ option.
STEP5： Click the three buttons-‘DirectDraw’, ‘Direct3D’ and ‘AGP
Texture’.
STEP6： Click ‘Exit’ to exit the ‘Directx Tools’ window.
Appendix 2.1.3 Can’t find TD series Devices in Device Manager
Enter the Device Manager and cannot find corresponding TD series Devices,
the possible cause may be as below:
• Windows system error. Restart computer.