Instructions / Assembly

ONE YEAR LIMITED WARRANTY
LIMITED WARRANTY COVERAGE
1 YEAR LIMITED WARRANTY
DeerValley products are made with quality materials and
excellent craftsmanship to provide the customers a long-last-
ing product. In the case of any defects in materials or crafts-
manship under regular use were inspected in the first one
year of delivery, DeerValley will provide replacement parts at
no charge, or at its option, replace any product or part of the
product that is deemed
defective, under normal installation, use, service and mainte-
nance. This warranty applies only to the original purchaser.
Proof of purchase will be required in the case of a claim.
SCRATCHES ARE NOT COVERED UNDER WARRANTY.
The manufacturer warrants this product to be free of
manufacture defects during the above mentioned warranty
time. Please keep a copy of the original invoice as proof of
purchase.
DeerValley will, as its option, (1) repair or replace the
defective part(s) or product(s) at no charge; (2) issue a
refund of the original purchase price of the product(s) (Valid
within 30 days from the date of delivery); or (3) issue a credit
to be applied toward the purchase of a new DeerValley prod-
uct shipping/delivery charges may apply and are in DeerVal-
ley sole discretion.
DeerValley recommends the installations to be made by a li-
censed, professional plumber. DeerValley will not be held re-
sponsible for any damage or product failure due to improper
installation, misuse, or failure to use a licensed professional.
DeerValley is not responsible for any removal or installation
cost.
This limited warranty shall not apply to goods which have
been subject to accident, negligence, improper installation,
product abuse, product misuse, or use of cleaners containing
abrasives, alcohol or other organic solvents, whether per-
formed by a contractor, service company, or yourself, are ex-
cluded from this warranty.
DeerValley responsibility under this limited warranty is
limited to only to replacement parts and no other costs.
DeerValley will not be responsible for labor charges and/or
damage incurred by installation, repair or replacement, nor
for any indirect incidental or consequential damages, losses,
injury or costs of any nature relating to this product Except as
provided by law, this limited warranty is in lieu of and ex-
cludes all other warranties, conditions, and guarantees,
whether expressed or implied, statutory or otherwise, includ-
ing without restriction those merchantability of fitness for use.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of
the installer or building contractor who acts on behalf of the
user. They are responsible for ensuring the unit is free of
defect or damage.
Notices are placed on and in the unit and on the shipping
carton advising the installer of this responsibility.
In the event of a problem, the unit must not be installed.
DeerValley is not responsible for failures or damage that
could have been discovered, repaired, or avoided by proper
inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier.
The user or installer MUST open the crate and inspect the
unit for damage when it is delivered. If damage is discovered,
it must be reported immediately to the seller and the carrier
in writing, and an inspection requested. Failure of the carrier
to respond should be reported to the seller and the carrier.
Your freight claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover instances of negligence,
misuse, abuse, improper installation, carelessness, accident,
hard water or mineral deposits, exposure to corrosive materi-
als, misapplication, damages caused by improper mainte-
nance, alteration of the product, or failure to follow care or in-
stallation instructions enclosed with your product. This war-
ranty is void if the DeerValley is subject to alteration, or if re-
pairs are attempted by anyone other than an authorized
agent of DeerValley. This warranty does not extend to
plumbing or components installed by dealers, installers or by
any party other DeerValley.
DeerValley is not responsible for the loss of DeerValley use,
inconvenience, or any incidental or consequential costs,
expenses, or damages. Please be aware that in some states,
the exclusion or limitation of incidental damages may not
be allowed.
DISCLAIMER
Except as expressly provided, there shall be no warranty or
obligation, express or implied, oral or statutory. No dealer or
other person has the authority to make any warranties or rep-
resentations concerning DeerValley or its products. In no
event shall DeerValley be held responsible for any such war-
ranties or representations.
WARRANTY SERVICE
NOTE: When requesting warranty, be sure to have the fol-
lowing:
•Copy of original invoice
•Date of installation
•Description and pictures of defect
•Model number or description of model
To obtain warranty service and replacement part, please
contact DeerValley Customer Service. DeerValley will deter-
mine whether to repair or replace your product, issue a
refund, or issue a credit.
Phone: (+1) 312-626-9466
Email: service@deervalleybath.com
Web: www.deervalleybath.com