User's Manual

79 Troubleshooting
Troubleshooting
6
Emergency Message Situation & Measures
y Charging failed due to some other problem
1. When charging, disconnect the robot
from the power cable first.
2. Turn off the power switch and turn it on
after 10 seconds to see if it works normally.
3. If the problem persists, contact
customer service.
y The robot’s software update failed.
- The previous version has been restored.
Robot will restart soon
- If restoration is failed, Contact the
customer service center.