User's Manual

Troubleshooting
6
Troubleshooting 78
Emergency Message Situation & Measures
y Unable to charge due to a problem with the
battery
1. When charging, disconnect the robot
from the power cable first.
2. If it’s not a battery temperature issue,
Turn off the battery switch, then turn it on
again after 10 minutes.
3. If the problem persists, contact
customer service.
y Charging failed due to a problem with the
battery
1. When charging, disconnect the robot
from the power cable first.
2. Turn off the battery switch, then turn it
on again after 10 seconds.
3. If the problem persists, contact
customer service.