Warranty Guide

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plumbing leaks, along with high levels of alkalinity or by moisture trapped below the
Flooring that creates mildew or mold.
Any damage caused by or resulting from installation over excessive radiant heat floor
temperatures. Apply only for HYDROSTOP Product Line). COLORS does not support
any
radiant heat wiring or source of heat below when installing.
For Limited Residential: Floors that are installed in other than owner-occupied or
tenant-occupied residences.
Any construction damage after installation.
The floors discolored from moisture or underlayment panels below.
The floors that were not maintained in accordance with the recommended Deco
Products™ care & maintenance guidelines.
All floors damaged by harsh cleaning products such like paint thinner, or solvents
(Please refer to our care & maintenance guidelines for appropriate cleaning practices).
The Flooring donated, purchased on clearance center or at auction.
The finish wear through that does not cover more than 10% of the total surface
area for light traffic locations (apply for Light commercial only).
The flooring noise such as squeaks, crackling, and popping which may happen as a
result of structural movement, sub-floor flatness, deflection, changes in environmental
conditions, or the amount of topside pressure applied to the flooring.
Any Flooring deformity that is not visible from a standing position in normal lighting.
The Deco Products™ Warranty Exclusions:
None of our installers, retailers, distributors, dealers or employees has authority to
alter the obligations, limitations, disclaimers or exclusions under our warranty.
Deco Products Global exclude and will not be liable for or pay incidental, consequential
or special damages under our warranty. By this we mean any loss, expense, or damage
other than to the flooring itself that may result from a defect in the flooring. Our limited
warranty constitutes the only express warranty for the product purchased (if apply).
To the extent permitted by law and for all non-consumer product, all warranties other
than our limited warranty, express or implied, including any warranty of merchantability
or fitness for a particular purpose, are disclaimed. If any implied warranty arises under
state law, any and all implied warranties (including any warranty of merchantability and
fitness for a particular purpose) are limited and will take effect if in accordance with
this warranty itself and the law.
The current limited product warranty does not cover the installation of the product,
Labor costs, including any expenses associated with installation and removal of
defective Flooring, are not covered by this limited warranty. To the extent permitted by
law, these are the sole and exclusive remedies of the Warranty Holder in the event of
a Manufacturing Defect or other warranty claim. Any installation errors are the
responsibility of the installer. Damage or problems with the flooring related to improper
installation are not covered neither partial nor in full.
The limited warranty for Manufacturing Defects does not apply after the Warranty
Holder has installed the Flooring, and product variation or error that does not exceed
the 5% industry standard is not considered a Manufacturing Defect for purposes of
this limited warranty.
This limited warranty excludes color variation between orders, individual planks
and/or samples. Deco Products Global does not warrant that the Flooring will match
or coordinate with purchaser furnishings, trim, cabinetry, railings, etc. It is the