Warranty Guide

ELIGIBILITY
UFP Warranty Corporation (the “Warrantor”) is pleased to extend this Warranty to you, the original Consumer of the Deckorators product.
This Warranty is valid for original Consumers of Deckorators Lowe’s In-Stock Composite Railing material used in standard single family
residential dwellings and may not be assigned or transferred by you. This Warranty only applies to product purchased and installed in the
United States.
25-YEAR STRUCTURAL LIMITED WARRANTY
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any Deckorators Lowe’s In-Stock Composite Railing product used in a residential railing application that
splinters, corrodes or becomes structurally unfit due to rot, warp, cupping, checks or damage caused by termites or fungal decay within
25 years from the date of purchase.
25-YEAR LIMITED WARRANTY – STAIN RESISTANCE
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any Deckorators Lowe’s In-Stock Composite Railing product used in a residential decking or railing application
that exhibits permanent staining in the first 25 years from the date of purchase when exposed to food and beverage spills, including wine,
tea, coffee, fruit punch, sodas, catsup, salad oils, barbeque sauces, mustard and other food- or beverage- related items that would
typically be present on a residential deck or porch. This Warranty will only apply if an attempt is made by Consumer to remove any such
spill from the decking material with water and mild household cleaners within forty-eight (48) hours of exposure to the surface, and such
attempt is unsuccessful. Staining as a result of spilled abrasive compounds of acidic or basic pH, strong solvents, oil-based paints or
stains, metallic rust and other abnormal items not commonly used on a residential deck are not covered under this Warranty.
25-YEAR LIMITED WARRANTY – FADE RESISTANCE
Warrantor will, at its option, either replace or refund the appropriate prorated portion of the purchase price as set forth in the “Prorated
Refund Schedule” below for any Deckorators Lowe’s In-Stock Composite Railing product used in a residential decking or railing application
that exhibits “Excessive Color Fade” within the first 25 years from the date of purchase. Excessive Color Fade is defined as a change in
color greater than five (5) Delta E (CIE) when calculated according to ASTM D2244 for all non-variegated color surfaces. Excessive Color
Fade for variegated color surfaces is defined as an unreasonable amount of color change in excess of “Normal Weathering.”
LIMITATIONS ON WARRANTY
Stain Limitations: The Deckorators Lowe’s In-Stock Composite Railing products are not stain-proof. Care must be taken to remove all
food, beverage and other spilled materials with water and a mild household cleaner within forty-eight (48) hours of exposure. Stains
resulting from spilled abrasive compounds of acidic or basic pH, strong solvents, oil-based paints or stains, metallic rust and other
abnormal items not commonly used on a residential deck are excluded from coverage under this Warranty; Excluded stains include but
are not limited to pet or human bodily fluids such as blood, vomit, urine or feces, and fungicides, bactericides, biocides and chemical-
based plant food. Mold and mildew can settle and grow on any outdoor surface and, if not properly cleaned, can stain that surface.
Staining associated with mold or mildew that is not properly cleaned within one week of first appearance is not covered under this
Warranty. If stains persist, you will be required to produce documentation that you attempted to have the rail professionally cleaned at
least one time prior to making a claim under this Warranty.
Fade Limitations: No composite railing material is fade-proof when exposed to sunlight and other common atmospheric conditions.
Normal Weathering is to be expected over the life of the product and is not covered under this Warranty. Normal Weathering is defined as
exposure to sunlight and extremes of weather and atmosphere that will cause any colored surface to gradually fade, chalk, or accumulate
dirt or stains. Warrantor shall not be liable for any incidental or consequential damages arising out of the use or ownership of this
product. Some states do not allow limitations on how long an implied Warranty lasts and/or do not allow the exclusion of incidental or
consequential damages, so the above limitations and exclusions may not apply to you. This Warranty gives you specific legal rights, and
you may also have other rights, which vary from state to state.
This Warranty does not cover any product that:
• Is damaged by physical abuse, acts of God, acts of war, or other chemical or biological factors.
• Has not been installed in accordance with the manufacturer’s installation guidelines and local building codes.
• Has been abused, placed under or subjected to abnormal residential-use conditions or has surface damage or surface punctures.
• Has been painted, coated, used, modified or otherwise treated in any manner other than as intended by Warrantor.
• Has been directly or indirectly exposed to extreme heat (in excess of 250 degrees Fahrenheit).
Lowe’s In-Stock Composite
Railing Limited Warranty