DCS 6000 Installation Manual Digital Conference System SW 6000 Conference Management Software Version 5.
Danish Interpretation Systems Copyright © 2010 DIS Installation Manual SW 6000 Installation Manual ver 5.3 rev C 27/08/2010 No part of this publication may be reproduced or utilised in any form or by any means without permission in writing from the publisher.
Danish Interpretation Systems Installation Manual List of Contents List of Contents .................................................... 3 Introduction ........................................................... 4 Preparations and Requirements ......................... 5 Upgrading procedure (using old MSDE Database Server)..............................................36 Upgrading from MSDE Database Server to SQL 2008 Server Express .............................36 SW 6000 CD-ROM & Web-site ..............
Danish Interpretation Systems Installation Manual Introduction This manual describes how to design a DCS 6000 Conference system using the SW 6000 Software Packages, how to install the SW 6000 Software Packages and how to setup the system for running the first time. This document does however not describe the use of the applications like i.e. the CUA and CAA in details. Please consult the relevant manuals for this.
Danish Interpretation Systems Installation Manual Preparations and Requirements Minimum requirement The minimum requirements for a PC running an application are: • Min. Pentium 1.5GHz • Min. 2 GB RAM • Min. 10GB HD • CD-ROM drive • RS232 port (on the PC running the CUI application) or USB/RS232 adapter connected to an USB port • USB port if CP 6000 Chip Card Programmer is to be used • T-base 10 network card • VGA screen, min. resolution 1024x768.
Danish Interpretation Systems Installation Manual Supported Operating Systems SW 6000 Software v5.3 support standard installations* of the following operating systems • Windows XP Professional with Service Pack 1 or later. Windows XP Home Edition is not supported. • Windows Vista • Windows 7 (32 bit and 64 bit) • Windows Server 2003, 2008 and 2008 R2 *Please notice that cloned operating systems are not considered a standard installation.
Danish Interpretation Systems Installation Manual Windows XP Professional Service Pack 2 (and 3) corrections Windows XP Professional Service Pack 2 and 3 is available from Microsoft; however those service packs have some built in errors, which have to be corrected before running SW 6000. A description in how to correct the fault can be found below or at http://support.microsoft.com/kb/839279: 1. Make sure that the Log On As account for the MSDTC service is the Network Service account.
Danish Interpretation Systems Installation Manual a. Click Start, and then click Run. b. In the Run dialog box, type Firewall.cpl, and then click OK c. In Control Panel, double-click Windows Firewall. d. In the Windows Firewall dialog box, click Add Program on the Exceptions tab. e. In the Add a Program dialog box, click the Browse button, and then locate the Msdtc.exe file. By default, the file is stored in the :\Windows\System32 folder. f. In the Add a Program dialog box, click OK.
Danish Interpretation Systems Installation Manual e. In the Local DTC Properties dialog box, click on Security tab. f. Click to select the Network DTC Access check box. g. Under the Transaction Manager Communication group, click to select the Allow Inbound check box. To allow the distributed transaction to run on this computer from a remote computer. h. Under the Transaction Manager Communication group, click to select the Allow Outbound check box.
Danish Interpretation Systems Installation Manual l. At the command prompt, type Msdtc –install to install MSDTC. m. At the command prompt, type Net start msdtc to start the MSDTC service. Note that the Log On As account for the MSDTC service is set to Network Service account. 2. Enable MSDTC to allow the network transaction. To do this, follow these steps: a. Click Start, and then click Run. b. In the Search programs and files text box, type dcomcnfg.exe, and then click Enter. c.
Danish Interpretation Systems Installation Manual Computer Name Before you start installing the SW 6000 software package you must know the name of the computer on which the database is running. To find the computer name on Windows XP follow these steps 1 Open ‘Control Panel’. 2 Double click on the ‘System’ icon. 3 On the ‘System Properties’ window select the ‘Computer Name’ tab. 4 Click on the ‘Change’ button. 5 The name of the computer can be found in the textbox labelled ‘Full computer name’.
Danish Interpretation Systems Installation Manual System design Prior to installing the software the system has to be designed, as the SW 6000 Software Package gives options for all in-between a small installation with one PC and a large installation with more than 1000 PCs.
Danish Interpretation Systems Installation Manual Installation design The CDA, CUI, CUA, CAA and ECA applications can all be installed on the same PC or all on separate PCs, but this is normal procedure. For performance reason the CUI should be installed at the same PC/Server as the database. Before installing the applications the design of the system has to be decided. The following schematics are showing various system designs with SW 6000 applications.
Danish Interpretation Systems Installation Manual Chairman control Design characteristics This design is used, where no technician is needed and where the control and administration can be done from the PC placed in the ‘Meeting Room’. Reservations The CU 6005/6010/6011 has to be placed close to the PC (normally max. 2 m) or a special RS232 long distance interface has to be used.
Danish Interpretation Systems Installation Manual Installation with Multiple PCs Chairman & Technician control Design characteristics This design is used, where a ‘Chairman’ is either controlling the system or monitoring the system and where a ‘Technician’ can take over the control of the system if needed. Administration is done on the ‘Technician’ PC. Reservations The CU 6005/6011 has to be placed close to the ‘Technician’ PC (normally max.
Danish Interpretation Systems Installation Manual Chairman & Technician control including Display and External control Design characteristics This design is used, where a ‘Chairman’ is either controlling the system or monitoring the system and where a ‘Technician’ can take over the control of the system if needed. Administration is done on the ‘Technician’ PC. Reservations The CU 6005/6011 has to be placed close to the ‘Technician’ PC (normally max.
Danish Interpretation Systems Installation Manual Chairman & Delegates control < 10 PCs Design characteristics This design is used, where some or all of the ‘Delegates’ have access to a PC. The control of the system can be done from the ‘Technician’ or the ‘Chairman’ or any ‘User’ with those facilities. Administration is done on the ‘Technician’ PC. Reservations The CU 6005/6011 has to be placed close to the ‘Technician’ PC (normally max. 2 m), or a special RS232 long distance interface has to be used.
Danish Interpretation Systems Installation Manual Chairman & Delegates control >10 PCs Design characteristics This design is used, where some or all of the Delegates have access to a PC. The control of the system can be done from any PC with CUA installed where the User Type gives control privileges’ i.e. the ‘Technician’ or the ‘Chairman’. Administration is done on the ‘Technician’ PC or on the two ‘Administration’ PCs.
Danish Interpretation Systems Installation Manual Software Installation ‘One PC’ Installation The following installation procedure describes how to install the SW 6000 Software on a PC in a design as described in the section ‘One PC System Design’. Installing Prerequisites 1 Insert the CD with the ‘SW 6000 Version 5.
Danish Interpretation Systems 6 Click ‘Next’ 7 Accept the License Conditions and click ‘Next’ 20 Installation Manual Manual 01 19 60011
Danish Interpretation Systems 8 Installation Manual The installation gives two choices: ‘One PC’ installation and ‘Advanced Installation’. Select ‘One PC’ and click ‘Next’ The ‘CAA’, ‘CUI’, ‘CUA’ and ‘SW 6000’ will then be installed. The applications will start-up automatically. 9 Select the COM port where the CU is connected to the PC (CUI COM Port). The available COM ports are shown as well. Please note, that the name of the database is ‘SW6000-1’.
Danish Interpretation Systems 10 Installation Manual Click ‘Finish’ to complete the installation. Shortcuts to the application have been created at the ‘Desktop’, in the ‘Start menu’ and in the ‘Startup folder’ for automatic start up of the applications.
Danish Interpretation Systems Installation Manual ‘Advanced’ Installation The following installation procedure describes how to install the SW 6000 Software on multiple PCs in designs as described in the section ‘Installation with Multiple PCs’. Two examples are shown. HINT: The first example shown uses the advanced option to install the SQL 2008 Server Express, SW 6000 Database, CUI, CUA and CAA on one PC.
Danish Interpretation Systems Installation Manual Installing SW 6000 After installing the ‘Prerequisites’, the installation wizard continues by installing the SW 6000 Applications 6 Click ‘Next’ 7 Accept the License Conditions and click ‘Next’ 24 Manual 01 19 60011
Danish Interpretation Systems 8 Installation Manual The installation gives two choices: ‘One PC’ installation and ‘Advanced Installation’. Select ‘Advanced Installation’ and click ‘Next’ 9 Select the CU Interface application (CUI) INFO: The CUI is the interface between the SW 6000 Database and the CU 6005/6010/6011 The CUI is only to be installed on the computer running the database, which is connected to the CU 6005/6010/6011 Central Unit by an RS232 cable.
Danish Interpretation Systems Installation Manual 10 Select ‘SW 6000-1’ as the database to be installed. INFO: The SW 6000 system can handle up to 4 databases in each database engine. The names of the databases are limited to ‘SW6000-1’, ‘SW6000-2’, ‘SW6000-3’, and ‘SW6000-4’. For most installations only the SW6000-1 database is needed.
Danish Interpretation Systems Installation Manual 13 If you have selected ‘Create Hall definitions’ previously, the ‘Hall Definitions’ window will appear. Details on how to setup hall definitions are present in the ‘Creating Multiple Halls Definitions’ section. Please consult the section ‘Creating Multiple Halls Definitions’ for instructions.
Danish Interpretation Systems Installation Manual 17 Creation of the ‘Connection string’. Info: The ‘connection string’ is the ‘address’ the application uses to connect to the database. Use default or change those fields if needed: 1. ‘Name of the computer where SQL Express is located’. In the example the name is ‘bkk-lap-chn’ 2. ‘Default database name’.
Danish Interpretation Systems Installation Manual PC with: CUA and CAA Installing Prerequisites 1 Insert the CD with the ‘SW 6000 Version 5.3’ Software in the CD-ROM drive in the PC IMPORTANT: If the software is downloaded from the DIS web site the folder ‘SW 6000 Installation’ must be copied to C:\ before installation is started and the installation must be started from the copied folder (C:\SW 6000 Installation) Click on the Setup.exe in the ‘SW6000 v5.3.xx\ SW 6000 Installation’ folder on the CD.
Danish Interpretation Systems Installation Manual 4 Accept the License Conditions and click ‘Next’ 5 The installation gives two choices: ‘One PC’ installation and ‘Advanced Installation’.
Danish Interpretation Systems 6 Installation Manual Select the ‘Conference Administrator Application Select the ‘Conference User Application’ Select the ‘Conference Display Application’ Tick the applications, which has to start-up automatically (Autorun) every time the PC is started Click ‘Next’ 7 The SW 6000 Applications are being installed 8 Creation of the ‘Connection string’. Info: The ‘connection string’ is the ‘address’ the application uses to connect to the database.
Danish Interpretation Systems Installation Manual and ‘Default database name’ has to be filled in. 9 Create, Test and Save Connection String: Click the ‘Create default ConnectionString’ button to generate the connection string according to the parameters provided. The resulting ‘ConnectionString’ will be displayed in the textbox at the bottom of the window Click ‘Test connection’. The message ‘Connection succeeded’ will show. IMPORTANT: This test must succeed.
Danish Interpretation Systems Installation Manual If no license file is found, the license file is invalid or the license is expired this will be displayed using a message box on the PC running the CUI interface and a system message will also be sent to CUA computers that have system message monitoring capabilities. IMPORTANT: Connection to the CU is needed for the license to be checked and hence the operation of said SW.
Danish Interpretation Systems Installation Manual 3 The driver has been installed and the CP 6001 Chip Card Programmer is now ready to use. 4 If the ‘Windows Installer’ cannot find the driver, please click the “Include the location in the search” and click ‘Browse’ 5 Include the driver folder as shown (to be found in the SW6000 v5.3.xx CD-ROM in the folder: ‘Miscellaneous\Driver for DCS 600x Chip card programmers’. Select the folder ‘ACR38U_inst_111108_P’ Click ‘OK’.
Danish Interpretation Systems Installation Manual 6 Click ‘Next’. 7 The driver has been installed and the CP 6001 Chip Card Programmer is now ready to use.
Danish Interpretation Systems Installation Manual Upgrading from previous versions Upgrading procedure (using old MSDE Database Server) If you have a previous SW 6000 version already installed using the MSDE Database Server, you can upgrade to version 5.3 as follows. Upgrading from MSDE Database Server to SQL 2008 Server Express 1 Backup the Database using ‘SW 6000 Backup Utility’.
Danish Interpretation Systems Installation Manual Upgrading procedure (using SQL 2008 Server Express) If you have a previous SW 6000 version already installed using the SQL 2005 Server Express but want to use the SQL 2008 Server Express, you can upgrade as follows. Upgrading from SQL 2005 Server Express to SQL 2008 Server Express 1 Backup the Database using ‘SW 6000 Backup Utility’. 2 Double-click the ’setup.exe’ in the SW 6000 Installation folder and select ’Install’.
Danish Interpretation Systems 7 Installation Manual The upgrade is now completed. Click ‘OK’ 8 Insert a new SW 6000 License file as explained in the section “License File” 9 Update other PCs in the system, however do not install the SQL Server 2008 Express Edition.
Danish Interpretation Systems Installation Manual After installation of Software Customer logo The DIS logo in the CUA application can be exchanged with a customer logo. Do the following: 1 Open the file "CUA logo background.bmp" with a graphics-editing program like ‘Paint’. The file is found on the SW 6000 CD-ROM in the folder ‘SW6000 Accessories\Customer logos’. The image in the file has the same colour as the background for the CUA application.
Danish Interpretation Systems Installation Manual • CUI Computer Name: The name of the computer, where the CUI is installed (and database). • Database Name: A name identifying the database for the user. • ConnectionString: The string, which the CU Interface uses to connect to the specified database. Pressing the ‘Create ConnectionString’ button at the bottom of the window creates the ConnectionString. There are 6 buttons at the bottom of the window.
Danish Interpretation Systems Installation Manual Advanced settings CUA, CDA Command line parameters for the CUA and CDA -CONNECTSTRING "connectstring" Use this parameter to specify the database the CUI shall connect to. An example of a valid ‘connectstring’ entry is Provider=SQLOLEDB.
Danish Interpretation Systems Installation Manual Command line parameters for the ECA -W Show a communication window when the ECA is started. Don’t use this parameter in normal use. -COMx Specifies the COM port to use. COM1 to COM4 are valid entries. When the COM port is specified, the ‘Select COM port’ popup is disabled. Advanced settings CUI 1 After the CUI has been installed, the CUI shortcut is placed on the Desktop and in the start folder.
Danish Interpretation Systems 5 Installation Manual Computer Setup The values in those fields are set during installation. The Computer name must be changed if a database from another installation is restored to this database. Important: The name in “queue” field must not be the same as the name in the “Computer” field. The “queue” field must have the format : “Computer_name-SW6000” 6 Port Setting This window is used for changing the communication properties of the CU 6005/6010/6011.
Danish Interpretation Systems -CONNECTSTRING "connectstring" Installation Manual Use this parameter to specify the database the CUI shall connect to. Valid ‘connectstring’ entry is Provider=SQLOLEDB.1;Initial Catalog=SW6000-1;Data Source=bkk-chnlap\SW6000;uid=SW6K11;password=HmAeC2005;Timeout=30; -CREATELOGS Will cause logs to be created. -ALLMICOFF Use this parameter to enable an All microphone Off command to be send to indicate that the number of microphones “On” is zero.
Danish Interpretation Systems Installation Manual 3 Using your account name and password, double-click the DefaultUserName entry, type your user name, and then click OK 4 Double-click the DefaultPassword entry, type your password under the value data box, and then click OK. If there is no DefaultPassword value, create the value. To do this, follow these steps: a. In Registry Editor, click Edit, click New, and then click String Value. b. Type DefaultPassword as the value name, and then press ENTER. c.
Danish Interpretation Systems Installation Manual How to get started Pre-requisite steps before use The system has now been installed successfully. The following sections describe the necessary steps to get started. However please refer to the CAA User Manual, the CUA User Manual and CDA User Manual for a throughout description of how to use the SW 6000 System. Steps 1. Connect the CU 6005/6011 Central Unit (CU) to the PC, where the CUI is installed, with a RS232 cable. 2.
Danish Interpretation Systems Installation Manual 8. Select the “Setup/Equipment/Conference Units” and assign a user type to each of the seats to be used as a default when no one is logged in. 9. Select the “Delegates” screen and type in information for the various users of the system. It is possible to enter any additional information required for delegates in up to four customisable fields. 10.
Danish Interpretation Systems Installation Manual 26. Select the delegate who is to be placed in Seat 2 and click >>. Continue until delegates are placed in all seats 27. Click “Hide” 28. Select for each Delegate the User Type, which shall apply for the delegate for this conference. 29. Click Update and close the Delegate List screen 30. Select Agenda and fill in an Agenda for the Conference 31. Select Options and select the default options for this conference 32.
Danish Interpretation Systems 1 Installation Manual To un-install select ‘SW6000’ in the list of programs and click ‘Remove’. All the application are then removed. Un-install SW 6000 Databases If a database (SW 6000-1, SW 6000-2, SW 6000-3 or SW 6000-4) has been installed using the SW 6000 Setup, the databases will not be removed, when removing the SW 6000 Application using ‘Add or Remove programs’.
Danish Interpretation Systems Installation Manual Problems un-installing the SW 6000 Databases If the SW 6000 Applications have been removed before the SW 6000 databases are removed or the above procedure for removing the SW 6000 Databases fails the database can be removed in the following way: Delete the folder C:\Program Files\DIS\SW6000 Database Important: Remember to make backup of the databases before deleting them. When the databases are removed all conference data is lost.
Danish Interpretation Systems Installation Manual Descriptions of the more technical parts Database To use the SW 6000 applications you need a database. The database contains all data used by the application such as delegate names, microphone information etc. etc. When installing the SW 6000 software a database will be created with initial data. The ‘SQL Database Engine’ hosts all databases.
Danish Interpretation Systems Installation Manual The ‘Provider’ determines how the application should access the database. In this case OLEDB is used – which is installed when installing MDAC 2.6. The ‘Initial Catalog’ is the name of the database to connect to; this will most likely be SW6000-1. The ‘Data Source’ will be the name of the computer on which the SQL server is running. Depending on how SQL server is installed you could use the same format for ‘Data Source’ as is used for MSDE, i.e.
