User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES

Samsung iDCS500 DCS (Euro) Keyset User Guide
–
1
–
THINGS YOU SHOULD KNOW
YOUR iDCS500 SYSTEM
DCS telephones are called “keyphones” or “keysets.” Your iDCS500 system
offers many automatic and programmable features to your keyset which you
need to become familiar with. Read this section carefully to provide yourself
with a good understanding of how your keyset operates.
There are two types of iDCS500 system, called ‘L’ and ‘M’ versions. Some
features provided by one version may be different, or may not be available, to
the other version. This guide tells you where this is the case.
YOUR DCS (EURO) KEYSET
Keysets have buttons or “keys” that are used to access or activate features
on your office phone system. The keys with paper designation strips are pro-
grammable keys. This means a key can be programmed for a specific func-
tion on your keyset, and the same key can be something different on another
keyset.
The DCS (Euro) 24B keyset has 24 programmable keys, the 12B keyset has
12, and the 6B has six. All have a liquid crystal display (LCD) for displaying
call information, feature menus, and so on. With an LCD, you have the option
of using ‘soft keys’ to select features as an alternative to using programmable
keys. You can also use the display to program your keyset for certain func-
tions.
To see the layout for your keyset, refer to the appropriate layout diagram at
the end of this section. Ask the system administrator to have your most fre-
quently-used features assigned to programmable keys, and make sure that
these keys are labelled properly.
Lines from the telephone company are “C.O. lines.” Calls on these lines are
referred to as “outside calls.” Your keyset can have individual C.O. line
keys—called Direct Trunk Selection (DTS) keys—or lines may be assigned
to groups. When they are in a group, you access a line by dialling an access
code or pressing a route key. For example, you might dial ‘9’ or ‘0’ or press










