User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES
Samsung iDCS500 DCS (Euro) Keyset User Guide
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INQUIRE CLIP PARK/HOLD
INFORMATION
If you are informed that an incoming call is on hold or has been parked for
you, you can view the CLIP information before you retrieve the call. This will
influence how you choose to handle the call. You can do this while the key-
set is idle or while you are on a call.
From an idle keyset:
1. Press the INQIRE key.
OR
Press the SCROLL key and then the OTHER soft key. Press the
SCROLL key again and select INQIRE from the CLIP menu.
2. Dial the trunk number.
3. You can now answer the call by pressing the ANS soft key.
OR
You can use the NND menu to view more information about this call.
OR
You can return to the idle condition by pressing the IGNORE soft key.
If you are on a call:
1. Press the INQIRE key.
OR
Press the CLIP soft key and then the INQIRE soft key. Your existing call
will go on hold.
2. Dial the trunk number.
3. You can now answer the call by pressing the ANS soft key.
OR
Press the NND soft key to view more information about this call.
OR
Return to the idle condition by pressing the IGNORE soft key.
Note
• If you are on an internal call or you have Automatic Hold turned off, you must
finish the existing call or place it on hold before inquiring.
• If you are inquiring about an outgoing call, you will receive a “call no longer
available” display.