User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES
Samsung iDCS500 DCS (Euro) Keyset User Guide
–
47
–
OFF-HOOK VOICE ANNOUNCING (OHVA)
While engaged on another call, a keyset can receive voice announcements
(OHVA calls) from other keysets via the handset or speaker. OHVA calls,
however, cannot be received if a keyset is in DND mode or has an OHVA
Block set (see below). The OHVA feature will work with internal and trans-
ferred calls.
n
MAKING OHVA CALLS
To make OHVA calls to a busy extension you must have an OHVA key.
1. Dial the extension number or press the DSS key for the extension.
2. When you receive a busy signal, press the OHVA key.
3. After the attention tone, begin speaking.
4. Finish the call by replacing the handset or pressing the ANS/RLS key.
Note:
• If you are voice announcing to an extension close to you, use the handset to
avoid an echo effect.
• You cannot announce to single line telephones.
n
RECEIVING OHVA CALLS
If you receive an off-hook voice announcement, you will hear the announc e-
ment in the handset receiver or over the keyset speaker while you are talking
on your current call.
• Press the flashing CALL key. This will place the current call on hold and
allow you to talk to the announcing party.
• To return to your original call, press the key corresponding to your origi-
nal call. This will disconnect the OHVA call.
Note: With ‘L’ version systems, you can set your keyset to receive OHVA calls via
the handset only. (See Secure OHVA in the section “Customising Your Keyset.”)
You can also reply to an OHVA call with a text message. (See Text Messaging in
the section “Display Features.”)