User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES
Samsung iDCS500 DCS (Euro) Keyset User Guide
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EXECUTIVE/SECRETARY HOTLINE
You can program two extensions to have a ‘hotline’ between them, called the
executive/secretary hotline. When the executive extension is in DND mode,
all of its calls will ring the secretary extension.
Either extension user can press the BOSS key to make a voice call to the
other extension. This will override any DND set at the other extension. The
key will light red when the other extension is in use.
n
TRANSFERRING A CALL TO AN
EXECUTIVE EXTENSION IN DND
1. Press the TRSF key followed by the BOSS key.
2. Hang up to complete a blind transfer.
OR
Wait for the user to answer, announce the call and hang up to complete
a screened transfer.
GROUP LISTENING
When engaged on a call and using the handset, you may want other people
to hear the other party’s voice over the speaker. The speaker can be toggled
on/off.
§ Press the LISTEN key, or LISTN soft key in the display, to turn on the
speaker. The microphone is not in use, so the other party cannot hear
other parties present in your office.
§ Press the LISTEN key, or LISTN soft key, again to turn the speaker off
and resume private conversation.
§ Repeat as necessary.
Note: Depending on speaker volume and the acoustics of your office, it may be
advisable to turn the group listening feature off before hanging up. This will elimi-
nate any momentary squeal.