User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES

Samsung iDCS500 DCS (Euro) Keyset User Guide
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CALL PROCESSING
SYSTEM HOLD
§ When you are connected to a call, press the HOLD key. The call will go
on hold and flash green at your keyset. If this call appears on a line key
at other keysets, it will flash red at those keysets.
§ To take the call off hold, press the flashing CALL key and the green light
will go steady green again. Resume your conversation.
Note: While on a call, pressing a line key, route key or a flashing CALL key will
automatically put your first call on hold and connect you to the new call. See Auto-
matic Hold in the section “Customising Your Keyset”.
EXCLUSIVE HOLD
To place an outside call on hold at your phone so that other users cannot
access it:
§ Press the HOLD key twice. The call will flash green on your keyset and
this line will show a steady red light on other keysets.
§ To retrieve the call, press the flashing green line key.
Note: Internal calls are always placed on exclusive hold.
REMOTE HOLD
When you wish to place a call on hold at another station.
1. Press TRSF and dial the extension number, or press the appropriate
DSS key.
2. Press the HOLD key. This will place the call on system hold on an avail-
able Call or line key at the remote station and return you to dial tone.










