User guide
Table Of Contents
- Publication Information
- EU Declaration of Conformity (RTTE)
- Intended Use
- Note for Users Outside the UK
- CONTENTS
- THINGS YOU SHOULD KNOW
- DCS 24B Keyset Layout
- DCS 12B Keyset Layout
- DCS 6B Keyset Layout
- OUTSIDE CALLS
- INTERNAL CALLS
- CALL PROCESSING
- SYSTEM HOLD
- EXCLUSIVE HOLD
- REMOTE HOLD
- HOLD RECALL
- CONSULTATION HOLD
- RETRIEVING CALLS HELD AT ANOTHER EXTENSION
- TRANSFERRING CALLS
- TRANSFER WITH CAMP-ON
- TRANSFER TO VOICE MAIL
- CALL WAITING
- CONFERENCE CALLS
- FORWARDING CALLS
- NETWORK FORWARDING
- CALL FORWARD OPTIONS
- EXTENSION CALL PICKUP
- GROUP CALL PICKUP
- MY GROUP PICKUP
- ESTABLISHED CALL PICKUP (‘L’ VERSION SYSTEMS ONLY)
- PRIVACY RELEASE (‘L’ VERSION SYSTEMS ONLY)
- DIALLING FEATURES
- PAGING AND MESSAGING
- CONVENIENCE FEATURES
- CUSTOMISING YOUR KEYSET
- DISPLAY FEATURES
- DISPLAY MENUS
- CALL PROGRESS DISPLAYS
- SETTING EXTENSION NAMES
- CALL LOG
- PERSONAL SPEED DIAL NAMES
- DIAL BY DIRECTORY (NAME)
- DISPLAY NUMBER DIALLED
- CALL DURATION TIMER
- ALARM REMINDER MESSAGES
- ADDING EXTENDERS TO KEY ASSIGNMENTS
- TEXT MESSAGING ('L' VERSION SYSTEMS ONLY)
- LCR WITH CLEAR
- CALLING LINE IDENTIFICATION PRESENTATION (CLIP)
- ADD-ON MODULE
- SYSTEM ACCESS CODES
Samsung iDCS500 DCS (Euro) Keyset User Guide
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11
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BUSY LINE QUEUING WITH
CALLBACK
If you receive a busy signal when you select an outside line, this means that
the line or group of lines is busy. You can request the system to call you
back when the line becomes free.
1. Press the CBK key or CBK soft key or dial 44. You will hear confirmation
tone (and your CBK key will light).
When the line becomes free the system will call you back. You must an-
swer the Callback within 30 seconds or it will be cancelled.
2. Lift the handset or press the ANS/RLS key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
Note: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER key before dialling.
n
CANCELLING A CALLBACK
Your keyset can have a maximum of five Callbacks set on outside lines at
any one time. To cancel a Callback:
1. Press the CBK key or dial 44. You will hear confirmation tone.
2. Press the HOLD key or CLEAR soft key.
Repeat step 2 for each Callback you wish to cancel. You can use the VOL-
UME keys to scroll through and select the line numbers to cancel.
Note: If the Hot Keypad feature is turned off, you must first lift the handset or press
the SPEAKER key before dialling.