DCS Compact II General Description DCS Compact II GENERAL DESCRIPTION
DCS-Compact II General Description
DCS Compact II General Description SAMSUNG ELECTRONICS CO. LTD. Publication Information Samsung Electronics reserves the right without prior notice to revise information in this publication for any reason. Samsung Electronics also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Copyright 1998 Samsung Electronics Co. Ltd All rights reserved.
DCS Compact II General Description TABLE OF CONTENTS CHAPTER 1 System Overview ...........................................1–1~1–6 1.1 Introduction .................................................................................................1–1 1.2 Size and Configuration ...............................................................................1–2 1.3 Technology...................................................................................................1–5 1.4 Programming.....................
DCS Compact II General Description Figures 1–1 DCS Compact II Configuration Matrix Table (with Analogue Trunks) 1–2 DCS Compact II Configuration Matrix Table (with Digital Trunks) 1–3 DCS Compact II System Configuration 2–1 DCS Compact II Key Service Unit 3–1 LCD 24B Model Keyset 3–2 STD 24B Model Keyset 3–3 LCD 12B Model Keyset 3–4 STD 12B Model Keyset 3–5 Enhanced 6B Model Keyset 3–6 48 Button Add–on Module 3–7 Display Phone and Add–on Module 3–8 Door Phone Interface Module 3–9 D
DCS Compact II General Description Chapter 1. System Overview CHAPTER 1 System Overview 1.1 Introduction DCS Compact II, Digital Communication System, is a digital telephone system designed for small to medium–sized businesses. It can operate with the functionality of a square key system, PABX or a combination of both (hybrid). DCS Compact II employs the very latest DSP technology (Digital Signal Processors).
DCS Compact II General Description Chapter 1. System Overview 1.2 Size and Configuration The DCS Compact II system consists of the basic Key Service Unit, an Expansion cabinet and Interface cards and Digital keysets. The Key Service Unit begins with eight (8) keyset ports expandable to 18 analogue C.O. line ports, or 24 lines if 4 BRI cards are used, or 32 stations. In addition, up to 8 keyset daughter boards may be added to the system along with the optional 2 SLI card.
DCS Compact II General Description Chapter 1.
DCS Compact II General Description Chapter 1. System Overview Figure 1–3 DCS Compact II System Configuration P4 D C S S L O T PLL DCS Compact II Configuration Notes 1. Only one 2 SLI card can be installed in the KSU. 2. Only one Misc card can be installed in the KSU. 3. Only three expansion cards can be installed in the KSU and the additional can be added in the Expansion cabinet when expanded. 4. Only 8 KDbs can be installed in the keysets connected to the Basic KSU. 5.
DCS Compact II General Description Chapter 1. System Overview 1.3 Technology Switching System switching is accomplished by means of a custom IC "engine" that provides 256 switchable digital channels. The engine is controlled by its own 16–bit Motorola MC 68000 microprocessor and switching control program. Each of the 256 digital channels is automatically assigned to carry voice or data as required by system operation in a PCM format.
DCS Compact II General Description Chapter 1. System Overview 1.4 Programming DCS Compact II is self–configuring. This means that when the power is switched ON, the system reads the types and locations of all installed cards and telephones and assigns default data to them. This data provides for system operation within seconds after power is switched ON. All trunks and stations are assigned according to the default numbering plan.
DCS Compact II General Description Chapter 2. Hardware Descriptions CHAPTER 2 Hardware Descriptions 2.
DCS Compact II General Description MISC card Chapter 2. Hardware Descriptions MISC 1 (KP70D–BMI1/) or MISC 2 (KP70D–BMI2/) One dedicated slot in the Basic KSU is for an MISC card and two kinds of MISC cards are available.
DCS Compact II General Description 3 TRK card Chapter 2. Hardware Descriptions (KP70D–B3T/) The 3 TRK card provides three loop start C.O. interfaces with optional Caller ID relays. The first two C.O. interfaces are equipped with PFT relays. Each interface contains an interface for MPD or PRS which is optional. The MPD or PRS hybrid chips of the DCS system can be used. 6 TRK card (KP70D–B6T/) The 6 TRK card provides six loop start C.O. interfaces. The first two C.O.
DCS Compact II General Description Chapter 2. Hardware Descriptions 6 MWSLI card (KP70D–B6S2/) Available from July, 1998 The 6 MWSLI card provides six SLI ports for industry–standard single line telephones and the ability to provide a loop disconnect signal and a message waiting signal. Please note that this card does not provide Long Line protection. KDb–DLI, KDb–SLI card The KDb–DLI board or KDb–SLI board, if installed in a digital keyset connecting to the Basic KSU, provides a second DLI or SLI port.
DCS Compact II General Description Chapter 2. Hardware Descriptions Dimensions And Weights Height(mm) Width(mm) Depth(mm) Weight(kg) SINGLE CABINET 464 365 148 7.5 TWO CABINETS 464 467 148 12.5 DIGITAL KEYSET (ALL MODELS) 75 243 220 1.1 ADD–ON MODULE 71 133 220 0.4 DPIM 120 91 28 0.2 DOOR PHONE 127 99 30 0.2 Environmental Limits 0 – 40 °C OPERATING TEMPERATURE –10.
DCS Compact II General Description Chapter 2. Hardware Descriptions Keyset LED Indications (Except Basic 6B keyset) Condition LED Color LED On LED Off Line Idle Off – OFF Line In Use Red/Green Steady – Recall Amber 500 ms 500 ms Call On Hold Red/Green 500 ms 500 ms Ringing C.O.
DCS Compact II General Description Chapter 3. Station Equipment CHAPTER 3 Station Equipment 3.
DCS Compact II General Description Chapter 3. Station Equipment 3.
DCS Compact II General Description Chapter 3.
DCS Compact II General Description Chapter 3. Station Equipment 3.5 Enhanced 6B Model Keyset (Figure 3–5) • Built–in Speakerphone • 6 programmable keys • Four fixed function keys • UP/DOWN buttons for digital control of speaker, handset and ringer volumes • Eight selectable ring tones per keyset • Desk–mounted or wall–mounted • Available in charcoal Figure 3–5 3.
DCS Compact II General Description Chapter 3. Station Equipment 3.
DCS Compact II General Description Chapter 4. Features CHAPTER 4 Features 4.
DCS Compact II General Description Chapter 4. Features 4.2 System Feature Descriptions Account Code Entry Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the last column of the SMDR printout for that call record. Keyset users may enter this code using an account (ACCT) key without interrupting a conversation. Single line telephone users must temporarily interrupt the call by hook–flashing and dialing the feature access code.
DCS Compact II General Description l Chapter 4. Features Forced When a station is programmed for forced authorization the user must always enter this code before dialing is allowed. The dialed authorization code is verified from a system list of 100 entries. l Voluntary Any station user can always enter an authorization code before they begin dialing. The dialed authorization code is verified from a system list of 100 entries.
DCS Compact II General Description Chapter 4. Features Branch Groups Each station can assign its branch group. There are 20 branch groups in DCS Compact II. When incoming or intercom call is ringing on station, any other stations that included the same branch group can answer by lifting the handset or pressing the speaker or ANS/RLS button. Call Forwarding This feature allows the user to redirect (forward) incoming calls.
DCS Compact II General Description Chapter 4. Features This feature forwards C.O. calls to an external number via a central office trunk if allowed by class of service. These C.O. calls forward only after the programmable external call forward delay timer expires. l To Voice Mail Each station may be programmed to allow or deny the ability to forward intercom calls to voice mail.
DCS Compact II General Description Chapter 4. Features Call Waiting/Camp–On Busy stations are notified that a call is waiting (camped–on) when they receive a tone. The tone will be repeated at a programmable interval. Keysets receive an off–hook ring signal through the speaker and single line stations receive a tone in the handset. The volume of the camp–on tone can be set by the station user. Camped–on calls will follow Forward No Answer if a Forward No Answer destination has been set.
DCS Compact II General Description Chapter 4. Features At any time during an incoming call that provides CLIP information, you may press the STORE key. This save the CLIP numbers as a speed dial number in your personal speed dial list. l Inquire Park/Hold Having been informed that an incoming call is on hold or has been parked, you may view the CLIP information before you retrieve the call. This will influence how you choose to handle the call.
DCS Compact II General Description Chapter 4. Features Each Miscellaneous card provides a dry contact pair to control a customer– provided common bell or common audible device. These contacts must be programmed as members of a station group and may provide steady or interrupted closure. Computer Telephony Integration (CTI) Computer Telephony Integration (CTI) allows integration between the DCS Compact II and a personal computer system (PC) or a local area network (LAN).
DCS Compact II General Description Chapter 4. Features physical connection from the Novell Telephony server to the DCS Compact II is an EIA–232 connection via a Samsung Serial Interface Module (SIM). Conference The system allows five simultaneous conferences. l Add–On (5 PARTIES) Any combination of up to five parties (stations or outside lines) can be joined together in an add–on conference. Parties may be eliminated or added after a conference has been established.
DCS Compact II General Description Chapter 4. Features Outside lines may be programmed to bypass the operator(s) and ring directly at any station or group of stations. Direct Inward System Access (DISA) Users can call in on specific DISA lines at any time, input a security code and receive system dial tone. Users can now place internal calls or, if permitted, calls using C.O. lines. The caller must have a tone dial phone and must know his/her DISA security code.
DCS Compact II General Description Chapter 4. Features Door Lock Release (Programmable) After answering a call from the door phone, users can dial a code to activate a contact closure. This can be used to operate a customer–provided electric door lock release mechanism. The contact closure timer is programmable from 100 to 2500 ms. Door Phones The door phone interface module (DPIM) provides for connection of a door phone to a DLI port.
DCS Compact II General Description Chapter 4. Features WARNING BARGE–IN WITHOUT TONE MAY VIOLATE THE LAW CONCERNING THE RIGHT TO PRIVACY. SAMSUNG ELECTRONICS CO. LTD IS IN ANY WAY RESPONSIBLE FOR THE POSSIBLE MISUSE OF THIS FEATURE. Executive/Secretary Pooling Each keyset may be defined as a BOSS or a SECRETARY in system programming. Each BOSS can have up to four SECRETARIES and each SECRETARY can have up to four BOSSES. These arrangements are known as executive/secretary pools.
DCS Compact II General Description Chapter 4. Features the digit 5. These can be changed but will affect other feature access codes. All user guides are written using the default numbering plan. Flexible Ringing Each C.O. line can be programmed to ring at any station or station group. Each line can be assigned a day ring destination and a night ring destination. Hot Line Stations can be programmed to call a pre–defined station or station group whenever that station goes off–hook.
DCS Compact II General Description Chapter 4. Features Each station in the system can be individually programmed to allow or deny dialing out as well as allow or deny answering for each outside line. ISDN Service For DCS Compact II, there are two kinds of BRI cards and PRI card. l BRI One BRI card contains two Basic Rate access ports, the other contains four Basic Rate access ports. l PRI Each card contains one Primary Rate access ports, i.e. thirty ISDN channels.
DCS Compact II General Description Chapter 4. Features Meet Me Page and Answer After a user makes a Meet Me Page, the user may remain off–hook to allow the paged party to meet the user for a private conversation. Memory Protection In the event that power is lost to the system, all customer data contained in memory is retained for approximately seven days. In addition, the PCMMC computer program may be used to produce a backup copy of the customer data.
DCS Compact II General Description Chapter 4. Features l Manual The operator presses the NIGHT key and then dials a passcode to change day mode to night mode operation. l Holiday There are 60 holiday tables. If it is holiday, DCS Compact II operates on night mode. Operator Group Any number of stations can contain 30 stations to answer incoming calls. Calls to this group can be set for distributed, sequential or unconditional ringing.
DCS Compact II General Description Chapter 4. Features Prime Line Selection Any station can be programmed to select a specific line, line group, telephone number. Private Lines For private line use, stations can be prevented from dialing and/or answering any line. Programmable Line Privacy Each outside line can be programmed to ignore the automatic line privacy. This allows up to four other parties to join your conversation by simply pressing the line button.
DCS Compact II General Description Chapter 4. Features Single line ports allow for connection of a variety of single line telephones plus facsimile machines, answering machines, loud bells, computer modems, cordless phones and credit card machines. When connecting customer–provided equipment to these extensions, compatibility should be checked before purchasing to ensure correct operation. Central office ring cadence can be selected for SLT stations.
DCS Compact II General Description Chapter 4. Features System Directory Each station, station group and outside line can have an 11–character directory name. This name appears on keyset displays to provide additional information about lines and stations. Station Message Detail Recording (SMDR) (Call Logging) The systems provide, via Miscellaneous card, records of calls made, received and transferred. Connecting a customer–provided printer or call accounting system will allow collection of these records.
DCS Compact II General Description Chapter 4. Features Transfer System operation permits station users to transfer calls to other stations in the system. Transfers can be screened, unscreened or camped–on to a busy station. Trunk Groups (11) Outside lines can be grouped for easy access by dialing a code or pressing a button. There are 11 trunk groups available. Access codes are 0 and 80–89.
DCS Compact II General Description Chapter 4. Features Statistics l Average Ring Time............................................. 0.09 Number of Times All Agents Busy.................... 0 Average Time In Queue..................................... 0:00 Total Calls Received........................................... 1 Longest Wait Time.............................................
DCS Compact II General Description Chapter 4.
DCS Compact II General Description Chapter 4. Features CALL button automatically puts the call on hold when this feature is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key will always automatically place the call on hold. This type of automatic hold is not a user–selectable option. Automatic Privacy All conversations on outside lines and intercom calls are automatically private. The privacy feature can be turned off on a per–line basis.
DCS Compact II General Description Chapter 4. Features station that is forwarded. The TRSF key also lights if Forward All is set and no key is programmed for Forward All. Keyset users can also be given an external call forward button to forward their calls to an external phone number. Each outside line may be programmed to either follow or ignore station call forwarding. A per–station option controls whether internal calls forward to voice mail or not.
DCS Compact II General Description Chapter 4. Features Pressing the HOLD button twice will hold a call exclusively at a station so no other station can pick up that call. Intercom calls are automatically placed on exclusive hold. Group Listening This feature allows users to turn on the speaker while using the handset. This allows a group of people to listen to the distant party over the speaker without the microphone turned on.
DCS Compact II General Description Chapter 4. Features that a message is waiting. Message waiting indications can be left for any station or group of stations. Mute Microphone/Handset Any keyset user can mute the keyset's handset transmitter by pressing the MUTE key. In addition, keyset users can also mute the keyset microphone while the keyset is in speakerphone mode. Off–Hook Ringing When a keyset is in use, the system will provide an off–hook ring signal to indicate that another call is waiting.
DCS Compact II General Description Chapter 4. Features LCD 24B and STD 24B keysets have 24 programmable keys; LCD 12B and STD 12B keysets have 12; STD 6B keysets have 6. Each key can be programmed for different uses to personalize each phone. Examples of keys include individual outside line, individual station, group of lines, group of stations and one–touch speed dial buttons. Using these keys eliminates dialing access codes.
DCS Compact II General Description Chapter 4. Features • Auto Retry – When an outside number is dialed and a busy signal is received, the auto retry feature can be used to reserve the outside line and automatically redial the number for a programmable number of attempts. • Last Number – The most recently dialed number on a C.O. line is saved and may be redialed by pressing the redial key or dialing the LNR access code. • Save Number – Any number dialed on a C.O.
DCS Compact II General Description Chapter 4. Features Each keyset may separately adjust the volume of the ringer, speaker, handset receiver, background music, page announcement and off–hook ring tone. Wall–Mountable Keysets Every keyset and add–on module comes equipped with a reversible base wedge that can be utilized as a wall–mount bracket. 4.
DCS Compact II General Description Chapter 4. Features The system can automatically time outside calls and show the duration in minutes and seconds. Station users may manually time calls by pressing the TIMER button. Call For Group Identification When a call is made to a station group, the display shows [CALL FOR] and the user's group number. These calls can be answered with a different greeting than calls to the user's extension number.
DCS Compact II General Description Chapter 4. Features When a user is informed that an incoming call is on hold or has been parked, the user may view the CLIP information before he/she retrieves the call. This will influence how the user chooses to handle the call. l CLIP Review List This feature allows display keyset users to review CLIP information for calls sent to their stations. This list can be from 10 to 50 calls in a first–in, first– out basis.
DCS Compact II General Description Chapter 4. Features In the idle condition, the current date and time are conveniently displayed. Display keysets can have 12– or 24–hour clock in either ORIENTAL or WESTERN display format with information shown in uppercase or lowercase letters. Dialed Number When an outside call is made, digits are displayed as the user dials them. If the display indicates an incorrect number was dialed, the user can quickly hang up before billing begins.
DCS Compact II General Description Chapter 4. Features Soft Keys Below the display are three soft keys and a SCROLL button. These keys allow the user to access features in his/her class of service without requiring the keyset to have designated feature keys. Stopwatch Timer Display keyset users find this feature very convenient to time meetings, calls and other functions. Users simply press once to start the timer and press again to stop the timer.
