User Guide

dCS Verdi Encore User Manual Manual for Software Issue 1.0x
dCS Ltd August 2005
Manual filename: Verdi Encore Manual v1.0x.doc Page 46 email: [e-mail]
English version web-site: www.dcsltd.co.uk
dCS Limited Warranty
What This Warranty Covers
Provided the sale of this dCS product is registered with dCS within 30 days of
the original purchase, this warranty covers parts and labour to correct any
defects in materials or workmanship for a period of 1 year from the date of
purchase. A copy of the original bill of sale may be required to verify the date of
purchase.
IMPORTANT! Registration is generally completed on your behalf by the authorised dCS
reseller However it is your responsibility to ensure that the product is
registered. If you do not receive a warranty certificate in the mail from dCS
within 30 days of your purchase, contact dCS.
Registration also ensures you will receive information on important hardware
and software upgrades as they become available.
For products not registered with dCS, the 1 year warranty period commences
on the date the product was originally shipped from the dCS factory.
If you sell this product within the warranty period, the balance of the warranty
will remain in effect for subsequent owners.
What This Warranty Does Not Cover
This warranty does not cover products with missing or altered serial number,
products originally purchased from other than an authorised dCS reseller, or
problems that result from:
• External causes such as accident, abuse, misuse, or problems with
electrical power.
• Unauthorised modifications.
• Use not in accordance with the operating conditions and instructions stated
in the user manual.
• Service or repair by anyone other than an authorised dCS Distributor.
• Product operation on voltage outside a range of the voltage specified on the
back panel, plus or minus 10%, or without a proper ground connection.
• Transport in inadequate packing.
• Problems caused by using accessories, parts, or components not supplied
by dCS.
• Master Clock accuracy is not guaranteed 12 months after shipping from
dCS.
This warranty does not cover carriage costs.
How To Obtain Service
Should you encounter a problem, please check the “Troubleshooting” section
on page 50. You may be able to resolve the situation yourself (for example, by
changing a menu setting). If this does not resolve the problem, contact your
authorised dCS reseller for advice, quoting the model, the full serial number, the
software version and giving a detailed description of the fault. If you are unable
to contact the reseller, you may contact dCS directly at:
dCS Ltd, Mull House, Great Chesterford Court
Great Chesterford, Saffron Walden, CB10 1PF UK
Phone: [phone] Fax: [phone]
email: [e-mail]