User Guide
dCS Elgar Plus User Manual Manual for Software Issue 4.3x
dCS Ltd September 2004
Manual filename: Elgar Manual v4.3x.doc Page 6 email: more@dcsltd.co.uk
English version web-site: www.dcsltd.co.uk
DACs 51
Transports 52
Using your dCS Elgar Plus for the first time ...................................................54
What’s in the Box? 54
Safety Notice 54
Mains Voltage Setting 55
Positioning the Unit 55
Options .............................................................................................................56
Mains Supply Voltage 56
Having Your Options Changed 56
Maintenance and Support...............................................................................58
Service & Maintenance 58
Obtaining Service 58
Mains Fuse 58
Replacing a Blown Fuse x 58
Fitting or Replacing the Batteries in the Remote Control 59
Opening the battery compartment and removing batteries 59
Fitting new batteries and closing the case 59
Updating your Elgar Plus 60
Software Updates x 60
Hardware Updates x 60
Safety and Electrical Safety 61
Cleaning the Case 61
Troubleshooting ..............................................................................................62
Fault Indication 62
Power interruption 62
Power up test errors 62
Non-Audio disk 62
The unit is overheating 62
Troubleshooting Guide 63
The unit fails to power up 63
The unit fails to lock to a digital audio source or displays “No Input” 63
The unit locks but the audio output is low or absent 63
The output is monophonic 63
The unit fails to respond to the controls 64
The Main Display turns on briefly when a control is operated, then turns off 64
The Left and Right channels are swapped 64
One audio output channel is low or absent 64
The sound has a peculiar tonal balance 64
Crackles or pops occur while playing music 65
Erratic operation when locked to 96 or 88.2kS/s on Toslink or ST inputs 65
The unit will not decode Dual AES 65
The unit drops out of Dual AES mode into AES1 or AES2 65
A digital recorder fails to record from the REC Output 65
The Remote Control fails to control the unit 66
While playing a DVD, a burst of noise is heard, Elgar Plus mutes and changes
sample rate 66
CD Update is interrupted or fails 66
CD Update is interrupted and fails to recover 66
Troubleshooting the IEEE 1394 Interface 67
Upsampler or Transport displays “Inactive”67
The Unit keeps displaying “No Comms” 67
The Unit keeps displaying “Search..” 67
The DAC displays “Verdi Wordclock Missing” 67
The DAC displays “Missing Wordclock between Clk Out & Verdi Clk In” 67
The DAC displays “Please check source slaved to DAC Wordclock Out” 67
The DAC displays “Wrong Wordclock @ Verdi Clk In” 67
The DAC remains muted 68
The DAC takes a long time to unmute 68
If You Need More Help ....................................................................................69
Other Information 69