Technical data

226 Network OS Message Reference
53-1002489-01
SULB-1009
46
The following section explains the causes of some common error messages:
0x15 - Failed to download Red Hat package manager (RPM) package. If this error occurs
immediately after firmware download is started, the firmware on the switch may be two releases
older than the requested firmware. The firmware download command supports firmware upgrades
within two feature releases (a feature release is indicated by a major number and a minor number,
for example, X.Y). In this case, you will need to upgrade to an intermediate version before
downloading the desired version. If this error occurs in the middle of firmware download, the
firmware in the file server may be corrupted or there may be a temporary network issue. In this
case, retry the firmware download command. If the problem persists, contact your system
administrator.
0x18 - Error in getting lock device for firmware download. This error can be due to another firmware
download already in progress. Execute the show firmwaredownloadstatus command to verify that
this is the case. Wait for the current session to finish before proceeding.
0x23 - firmware download timed out. This error may occur because the firmware download has not
completed within the predefined timeout period. It is most often caused by network issues. If the
problem persists, contact your system administrator.
0x24 - Out of disk space. This error may occur because some core dump files have not been
removed from the filesystem and are using up disk space. Remove these core dump files by using
the copy support command before proceeding.
0x29 - The pre-install script failed. This error may be caused by an unsupported blade type.
Remove or power off the unsupported blades before proceeding.
Recommended
Action
Execute the show firmwaredownloadstatus command for more information.
In a director-class switch, when firmware download fails, the command will synchronize the
firmware on the two partitions of each CP by starting a firmware commit operation. Wait untill this
operation completes (about 10 minutes) before attempting another firmware download.
In a director-class switch, when firmware download fails, the two CPs may end up with different
versions of firmware and they may not gain high-availability (HA) sync. In that case, upgrade the
firmware on the standby CP to the same version as the active CP and then retry the firmware
download to download the desired version of firmware onto the CPs.
Severity INFO
“firmware download timed out.” 0x23
“Out of disk space.” 0x24
“Primary filesystem is inconsistent. Execute the firmware restore command to restore the
original firmware, or contact your service provider for recovery.”
0x25
"The post-install script failed." 0x26
"Unexpected reboot." 0x27
“Primary kernel partition is inconsistent. Contact your service provider for recovery.” 0x28
"The pre-install script failed." 0x29
“The platform option is not supported.” 0x2a
"Failed to install RPM package." 0x2b
TABLE 10 Error messages and error codes (Continued)
Error message Error code