Parts List

Catalogue of button Series
DCH Industrial Communication Equipment Co., Ltd 2020 www.dchradio.com
5. technical support maintenance and failure explanation
We will provides customers with all kinds of detailed technical advice and after-sales
service.
5.1. aftermarket service action time
The company promises that the maintenance action time will not exceed twenty-four hours.
The maintenance time of the remote control system for returning to our company does not
exceed three working days. For remote control system that can not be repaired in time, the
company can provide backup remote control system. The repair of the remote control
system is completed to be replaced.
5.2. maintenance
1.RF module components in the remote control system, enjoy two years' free maintenance
for standard work (non-human damage).
2. provide one year warranty for other components and life warranty service.
3. all remote control systems sold by us, all kinds of components can be supplied. Spare
parts are provided by our company.
Failure
Reasons
Solution
No response for transmitter
No power supply or
insufficient power
check battery and change
the battery
Transmitter red led flash
Emergency stop not release
Release emergency stop
Transmitter green led flash
but receiver no response
Receiver failure
Check whether the receiver
is energized normally.
Check whether the receiver
serial no to be same with
the transmitter serial no
Some buttons do not have
action
receiver failure
Check if the receiver cable
is disconnected.
After the start of the green
light, the red light is flashing
continuously for transmitter.
The DCH iKey is not
recognized
Check whether DCH iKey
is installed correctly.
After the transmitter starts
normally, the cranes
automatically jumps
the same frequency with
another systems
Change the frequency of
the remote control