Operating instructions
Troubleshooting
37
Heater Operation
The 2 speed main water pump controls all heating and filtration – neither occurs unless the pump is running.
The pump may automatically turn on low speed for approximately 2 minutes every half hour to detect water
temperature. If heating is required, the pump will remain on in low speed. During this time, the pump cannot be
shut off but can be activated to high speed.
Filtration Cycles
Designate times when the pump activates on low speed to filter the spa water. The first filter cycle begins 6
minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter Cycle duration is pro-
grammable for 2, 4, 6, 8 hours or for continuous filtration (indicated by "FC"). The default filter duration is 2
hours. To change the filter duration, press ‘Cool’, then ‘Jets’ and use the ‘Cool’ button to adjust (F2, F4, F6, F8).
Press ‘Jets’ to exit programming.
110 Volt Plug-in Spas
110 Volt Plug-in Spas will only heat while the pump is in low speed. If the pump is run on high speed, the heater will
automatically shut off. Depending on the spa mode, the heater will not turn back on until the pump is turned to
low speed (or off), and the water requires heating.
Spa Modes
Spa Modes can be changed by pressing ‘Cool’ then ‘Light’. Continue pressing ‘Light’ until the desired mode is
seen. The display will automatically revert to the temperature after several seconds.
Standar
d Mode constantly maintains the set temperature. The temperature displayed is current only when
the pump has been running for at least 2 minutes. The spa will run for at least 2 minutes every half hour to
determine if the spa requires heating. “St" will be displayed momentarily when you switch into Standard Mode.
E
conomy Mode heats the spa to the set temperature only during filtration cycles. "Ec" will be displayed when
the temperature is not current (between filtration cycles), and will alternate with the water temperature
when the water temperature is current.
Sleep Mode
heats the spa to within 20° of the temperature set-point, but only during filtration cycles. "SL"
will be displayed when the temperature is not current (between filtration cycles), and will alternate with the
water temperature when the water temperature is current.
Freeze Protection
This is activated if the temperature sensors in the heater detect a drop to 44°. All pumps (including the blower)
activate automatically and remain on until 4 minutes after the sensors detect that the spa temperature has
risen to 45° or higher. During this time “ICE” will be displayed and no button presses will be recognized until the
spa water has reached 45°.
Ozone
Ozone will only run with the pump in low speed during filtration cycles. For hot tubs with filtration cycles, you
will want to increase filtration cycles to two, four-hour cycles. Hot tubs with continuous circulation pumps do
not need adjustment to their filtration cycles.
2000D Control Panel
Pump 1
Pump 1 is a 2 speed pump. Pressing the ‘Pump 1’ button once puts the pump into low speed. Pressing a
second time activates high speed. To turn off, press a third time. If left running on high speed, the pump
will automatically turn off after 30 minutes (2 hours on low speed).
Pump 2
Pump 1 is a 2 speed pump. Pressing the ‘Pump 1’ button once puts the pump into low speed. Pressing a
second time activates high speed. To turn off, press a third time. If left running on high speed, the pump
will automatically turn off after 30 minutes (2 hours on low speed).
Press all buttons firmly. In multi-button
sequences, if buttons are pressed too quickly
or too slowly they may not register and you
will need to repeat the sequence.
Troubleshooting
36
Electrical Service
The Electrical Service determines how many pumps can run in conjunction with the heater. If the dedicated GFCI
circuit was installed with a smaller breaker than the recommended size (typically 60 amps), your heater will
automatically shut off to avoid tripping your circuit breaker if too many pumps are activated (including the
blower). Heating will automatically turn back on after pumps have been shut off. The heater will also automati-
cally shut off on larger spas when 3 or more pumps (including the blower) are turned on. All of this may occur
even though the circulation pump continues to run – when the heater is on, progressing bars will be indicated
from the bottom to the top of the heater icon.
Standby Mode
Use the Standby Mode if you need to temporarily shut off the circulation pump (to aid in removing filters).
To enter Standby Mode press ‘Cool’ ‘Pump 2’. To resume normal operation, press any Control Panel button or
wait approximately five minutes.
Clean-up Cycle
The Clean-up Cycle is a feature that automatically turns on a pump (or the blower) 30 minutes after it was
last turned off or timed out. The pump will run for approximately 30 seconds to move water through the
system to help maintain clear water.
Purge Cycle
The Purge Cycle is intended to keep the spa as clean as possible by flushing all jet lines every 12 hours. All
pumps will turn on for 2-3 minutes. Purge cycles occur at the beginning of each Filter Cycle.
Freeze Protection
Freeze Protection is activated if the temperature sensors in the heater detect a drop to 44°. All pumps
(including the blower) activate automatically and remain on until 4 minutes after the sensors detect that the
spa temperature has risen to 45° or higher. During this time “ICE” will be displayed and no button presses will
be recognized until the spa water has reached 45°.
TS500 Control Panel
Jets
All Jets are powered by a 2 speed pump. Pressing the ‘Jets’ button once puts the pump into low speed. Pressing
a second time activates high speed. To turn off, press a third time. If left running on high speed, the pump will
automatically turn off after 30 minutes (4 hours on low speed).
Light
The underwater light and grab bar lights (if installed on your spa) are turned on or off by pressing the light
button. In some cases, the light is turned low, medium, high, off. The light button also controls any optional LED
lighting if installed on your spa. By turning the LED lights on and off, you can cycle through the various colors
programmed into the LED controller (Blue/Green, Purple, Blue, Green/Red, Green, Red, cycling through the
colors, strobe effect).
Warm & Cool
The warm & cool buttons are used to change the temperature set-point of the spa. When either button
is pressed, the new set-point is displayed for a few seconds before reverting back to the current water
temperature. The minimum set point is 80°, while the maximum is 104°.
Indicator Lights: Heat The Heat Light is turned on whenever the heater is activated.
Control Panel Features
Power-up Sequence
When power to the spa is turned on, the Main Control Panel will display a series of diagnostic numbers and/or
letters. When it displays “Pr”, it has finished initiation and enters into Prime Mode. Prime Mode will last for 4-5
minutes before automatically entering Run Mode. Run Mode can be entered earlier by pressing either the
‘Warm’ or ‘Cool’ button.
Press all buttons firmly. In multi-button
sequences, if buttons are pressed too quickly
or too slowly they may not register and you
will need to repeat the sequence.