Operating instructions

Safety Requirements
Proper Use & Installation . . . . . . . . . . . . 2 - 5
Chemical Safety Requirements. . . . . . . . . 5
Components
Spa Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Topside Control Panels . . . . . . . . . . . . . . . . . 7
Pumps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10
Valves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing Your Spa
Preparing For Installation . . . . . . . . . .13 - 14
Electrical Set Up . . . . . . . . . . . . . . . . . . .14 - 15
Spa Start Up . . . . . . . . . . . . . . . . . . . . . .16 - 19
Hot Tubs With ThermOzone . . . . . . . . . . . .20
Water Maintenance
On-Going Spa Maintenance . . . . . . . .21 - 26
Chlorine . . . . . . . . . . . . . . . . . . . . . . . .21 - 22
ThermoClear . . . . . . . . . . . . . . . . . . .22 - 23
Bromine Tabs . . . . . . . . . . . . . . . . . . .23 - 24
Two-Part Bromide . . . . . . . . . . . . . .24 - 25
Water Chemistry . . . . . . . . . . . . . . . . . . . . .26
Table of Contents
1
Welcome To ThermoSpas
Congratulations! You are now the
official owner of the finest spa built. All
of us at ThermoSpas are looking forward
to enjoying a relationship with you that
will last for many years to come.
As you get to know your spa, you will quickly
discover why ThermoSpas is the fastest grow-
ing spa manufacturer in the country. You
have made the right decision in choosing
ThermoSpas. We’re betting our reputation
on it. A reputation built on the foundation
of our many strengths:
Our Credentials
ThermoSpas has been manufacturing spas since 1983. We strive to stay on the cutting edge of spa design
and maintenance technology. We are constantly looking for ways to bring our customers the latest fea-
tures and products designed to enhance the enjoyment and therapeutic value of our spas. We are a mem-
ber of the prestigious Association of Pool and Spa Professionals (APSP). One of the APSP’s primary goals is,
“To contribute to the health, safety, and welfare of the public in the installation, maintenance, and opera-
tion of swimming pools, spas, and hot tubs.” Our best credentials come from thousands of satisfied
ThermoSpas owners who write and call us every day to tell us how happy they are with their spas and
what a positive difference it has made in their lives.
Our Quality
ThermoSpas’ emphasis on quality will become crystal clear with each passing day you own your spa. We
make our spas from only the highest quality materials, inside and out. ThermoSpas is the only manufacturer
that provides you with a written report signed by two inspection teams. Your spa was tested not once,
but twice in hot water to meet our quality assurance standards.
Our Customer Service
Our Customer Care Department is staffed by trained representatives who really care about helping
you. They are knowledgeable in every facet of spa maintenance. And they are available to answer your
call Monday - Friday 9:00 am - 8:00 pm and Saturday 9:00 am - 3:00 pm, Eastern Time. The Technical Service
Department is open Monday - Friday 7:00 am - 7:00 pm and Saturday 8:00 am - 1:00 pm, Eastern Time
to answer any of your technical questions or needs.
Your Responsibility To Your Hot Tub
Now that we’ve told you about our priorities in providing you with an exceptional product and on-going
support, we urge you to read through this manual completely. This manual, along with the information
previously supplied in the Welcome Kit will familiarize you with the simple operation and maintenance of
your spa (which will become second nature to you in no time). Most importantly, it will help you keep
your spa running smoothly and in tip-top condition for many years to come.
Have Fun and Enjoy!
Welcome to ThermoSpas
Spa Maintenance
Basic Spa Maintenance . . . . . . . . . . . . . . . .27
Changing/Cleaning Filters . . . . . . . . . . . . . .28
Drain & Refill . . . . . . . . . . . . . . . . . . . . . . . . . .29
Cleaning the Cover . . . . . . . . . . . . . . . . . . . .30
Flushing Lines . . . . . . . . . . . . . . . . . . . . . . . . .30
Shell Surface Cleaning . . . . . . . . . . . . . . . . .31
Closing Your Spa (Winterizing) . . . . . . . . .32
Troubleshooting
Water Chemistry . . . . . . . . . . . . . . . . . . . . .33
Control Panel Operation . . . . . . . . . .34 - 40
Common Diagnostic Messages . . . . . . . . .4 1
Common Reminder Messages . . . . . . . . . .42
Mechanical Systems . . . . . . . . . . . . . . .43 - 44
Frequently Asked Question . . 45-47
Glossary . . . . . . . . . . . . . . . . . . . . . . .48 - 52
How To Contact Us
Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800.876.0158
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203.265.7133
Customer Care Department . . . . . . . . . . . . . . . . . . . . . . 800.876.0158, option 2,2
Technical Service Department . . . . . . . . . . . . . . . . . . . . 800.876.0158, option 2,3
Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ThermoSpas • 155 East Street
Wallingford, CT • 06492
Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.thermospas.com