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Welcome To ThermoSpas Congratulations! You are now the official owner of the finest spa built. All of us at ThermoSpas are looking forward to enjoying a relationship with you that will last for many years to come. As you get to know your spa, you will quickly discover why ThermoSpas is the fastest growing spa manufacturer in the country. You have made the right decision in choosing ThermoSpas. We’re betting our reputation on it.
Safety Requirements When using the electrical equipment, basic safety precautions should always be followed. A green colored terminal marked G, GR, Ground, Grounding or the Symbol is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment.
Safety Requirements • Because the environment and individuals circumstances surrounding a spa’s use and operation may vary, this Owners’ Manual is intended to provide certain guidelines for the safe and enjoyable use, operation and maintenance of your spa. The spa’s components and water chemistry are the the sole responsibility of the owner. Neither ThermoSpas, Inc.
Components Topside Control Panels The two illustrations below show a typical 5 person hot tub with multiple jet styles, a bubbling system, an ozone system upgrade, and an independent circulation/filtration pump system. If your spa was not ordered with any of these features, the system components will not be found in your spa. Refer to special operating instructions specific to your spa for more details. These illustrations are designed to help you identify key components.
Components Jets Water Pump Jets shown in illustrations below have standard escutcheons. Stainless steel jet escutcheons (not shown) are available for some models. Your model hot tub may not come equipped with all jets shown. Valve Lock NOTE: On some water pumps, pipes heading to water jets may be located on the top of the pump. However, the configuration of the hose, “T” valve, remains the same.
Components This unique jet is designed to be installed above the water line. The opening at the bottom of the jet is angled specifically to direct a powerful stream of water to your neck and shoulders. The smart design of this jet helps reduce splash-out by 75% over other directional shoulder jets. Jet may be turned off by pushing in or turned on by pulling out. Valves (Optional on some spa models) Blower Control Valve Controls the intensity of the air blower on spas equipped with a bubbling system.
Components Preparing for Installation Grab Bar Light Assembly Site preparation, alterations to homeowner’s property and permits (if any) are the sole responsibility of the owner. ThermoSpas hot tubs are not intended for commercial applications. (Optional on some spa models) The Bulb Socket is attached to the Bulb housing by aligning the (2) Bulb Socket Twist Lock features with the (2) Twist Lock Paths on the Bulb Housing.
Installing Your Spa Before beginning the wiring process turn off the circuit breaker so that no power is connected to the controller. ThermoSpas recommends all spa wiring to be done by a licensed electrician. Improper wiring may void your warranty. Incorrect or incomplete wiring will very likely create a dangerous hazard.
Installing Your Spa Spa Start Up Step 10: Ensure your water source is safe for hot tub use. Water may contain minerals that may cause stains or deposits. Water with a high mineral count, such as iron or copper, may discolor the water once a sanitizer is added. If you have any doubt, visit www.thermospas.com or call our Customer Care department during our normal business hours. Step 11: Let the water run out of your garden hose for several minutes before filling the spa.
Installing Your Spa 2 3 4 Inspect & Filling Initial Preparation Heat Water Prep Water Step 2: Check Alkalinity (Alkalinity should be between 80ppm and 120ppm) If alkalinity is too low, premix 1oz. Ph/Alk Up with spa water and add back to the spa. Never add more than 1oz at a time. Wait 20 minutes and retest if still too low, repeat until the proper range is achieved. If alkalinity is too high, premix 1 oz. Ph/Alk Down with spa water and add back to the spa. Never add more than 1oz at a time.
Once you have initially set up your spa there will be on-going maintenance required to keep your spa and your hot tub experience in top shape. The following sections outline alternative sanitizer choices, on-going maintenance, guidelines and references to help you easily maintain your spa for years to come. Components A Ozone Generator – Using Corona discharge technology, the Ozone generator delivers 250 mg of Ozone per hour to the Mixing Vessel.
Water Maintenance Weekly Maintenance - ThermoClear 1. Water maintenance . . . . a. Add 1 oz of Stain & Scale to sequester metals and impurities once a week b. Add 1/2 oz of Natural & Clear to remove oils once a week 2. Balance your water . . . . a. Check pH and Alkalinity and adjust as necessary 3. Sanitize your water . . . . a. Check chlorine level two to three times a week to insure 5 ppm** of Chlorine. Adjust if necessary. i. If low add 1 1/2 tsp of Sodium Dichlor b.
Water Maintenance On-Going Maintenance 1. Water maintenance . . . . a. Add 1 oz of Stain & Scale to sequester metals and impurities b. Add 1/2 oz of Natural & Clear to remove oils 2. Balance your water . . . . a. Check pH and Alkalinity and adjust as necessary 3. Sanitize your water . . . . a. Check Bromine Level twice a week to insure a 2 - 4 ppm Bromine level i. If Bromine levels are low 1. Open feeder to provide more Bromine to the spa 2. Add 2 oz of Activator to Spa as a shock ii.
Water Maintenance Action 1. Test and Balance Alkalinity: There are three products needed to test and balance alkalinity: • Test Strip: provides a reading on the alkalinity level; • pH/Alkalinity Up: raises the alkalinity level; and • pH/Alkalinity Down: lowers the alkalinity level Basic Spa Maintenance Frequency Bi-Weekly The acceptable alkalinity level must range between 80-120 ppm (parts per million). Follow the Adjust Alkalinity/pH. 2.
Spa Maintenance We strongly recommend that you clean the filter every one to three weeks depending on how often your spa is used. Just because a filter is dirty does not mean it needs to be replaced. Filters that are cleaned regularly can last up to 12 months. To determine whether your filter needs replacing look within the pleats of the filter inspecting for any build up of grime and dirt particles after cleaning. If dirt particles remain the filter should be replaced.
Spa Maintenance Shell Surface Cleaning While your vinyl cover is made to withstand the elements, it is important to care for it by keeping it clean at all times. Many contaminates may stain the vinyl if left on over a period of time. Remove stains immediately! Cleaning Above the Water Line Conditioning the Cover Conditioning the spa cover monthly will prolong its life. We recommend using ThermoSpas Cover Conditioner.
Spa Maintenance Troubleshooting - Water Chemistry If you do not plan to use your spa during freezing weather, you will have to winterize it. Failure to winterize your spa will cause irreversible damage (in freezing temperatures) to the pump and plumbing lines. Problem Possible Cause Solution Winterization of your hot tub is easy.
Troubleshooting (for additional information, please see the Special Operating Instructions for your specific hot tub) TS702 Main Control Panel O3 Ozone Icon When displayed, the optional Ozonator (if equipped) is activated. If any Control Panel button is pressed, the Ozone Icon will turn off and the Ozonator deactivated for 30 minutes after any button press. However, if the optional ThermOzone system is installed it is always functioning regardless of the icon status.
Troubleshooting Standby Mode Use the Standby Mode if you need to temporarily shut off the circulation pump (to aid in removing filters). To enter Standby Mode press ‘Cool’ ‘Pump 2’. To resume normal operation, press any Control Panel button or wait approximately five minutes. Clean-up Cycle The Clean-up Cycle is a feature that automatically turns on a pump (or the blower) 30 minutes after it was last turned off or timed out.
Troubleshooting Ozone will only run with Pump 1 in low speed during filtration cycles. For hot tubs with filtration cycles, you will want to increase filtration cycles to two, four-hour cycles. Hot tubs with continuous circulation pumps do not need adjustment to their filtration cycles. Mode/Prog Repeatedly pressing the mode/prog button will cycle through the available Spa Modes (Standard or Economy see descriptions below).
Troubleshooting Spa Modes Spa Modes can be changed by pressing ‘Set Temperature’ then ‘Pump’. Standard Mode constantly maintains the set temperature. The temperature displayed is current only when the pump has been running for at least 2 minutes. The spa will run for at least 2 minutes every half hour to determine if the spa requires heating. “St" will be displayed momentarily when you switch into Standard Mode. Economy Mode heats the spa to the set-point when the spa is in a filtration cycle.
Troubleshooting Troubleshooting Code Frequency Action Required rPH Every 7 days Test and adjust pH levels per manufacturer’s instructions. rSA Every 7 days Test and adjust sanitizer levels per manufacturer’s instructions. rCL Every 30 days Every 30 days Test & reset GFCI per manual instructions. Rdr Every 90 days Drain and refill spa or test TDS level to see if water needs to be replaced. rCO Every 180 days Clean and condition cover per manufacturer’s instructions.
Troubleshooting Possible Cause Solution Spa only heats on High Speed Pump or Heat light illuminates Only on High Speed (D Series Only) Dirty or clogged filter(s) Clean Filter(s) See instructions on Page 18 Flashing O3 on Control Panel Spas with Ozonators Spas with out Ozonators Water level low Fill spa to correct level See page 13 “T” valve closed or Open and lock all “T” partially open valves Ozone working Irrelevant No Action required Call customer care or service to purchase (TS 702 Series C
Frequently Asked Questions Q: Do hot tubs with Ozonators require less chemicals? A: Yes. If your hot tub includes an Ozonator, you can reduce your use of both sanitizer and activator by approximately 50%. For example, hot tubs with Ozonators require a bromine reading of only 1 to 3 ppm. Each week, add only 2 oz. of Bromide Salts (sanitizer) and 1 oz. of Spa Activator (activator) after each use.
Glossary Directions - What you should read before using any chemicals. Activator (Potassium Monopersulfate) - to kill living organisms on contact. The difference between a disinfectant and a sanitizer is the "kill time": a disinfectant kills 99.9% of living organisms instantly. Chlorine and bromine are the only two sanitizers classified as disinfectants. Also known as non-chlorine shock, it is a strong oxidizer capable of eliminating contaminants from your spa.
Glossary Scale - Mineral cartridges are placed in your filter core and release silver and copper ions into the spa water. These ions kill bacteria and virus’s. Activator must be used to oxidize the organic material the silver and copper ions have killed. Very low levels of chlorine (.5ppm) or Bromine (1ppm) are recommended as a safety precaution. forms on surfaces in contact with water when the calcium hardness, pH or total alkalinity levels are too high. Scale may appear as grey, white or dark streaks.
Glossary Total Alkalinity The ability of the pool water to resist changes in pH. The "buffering" capacity of the water. Additions of Sodium Bicarbonate will increase the levels, expressed in ppm. Additions of Sodium Bisulfate decrease Alkalinity levels. Acceptable measurements range from 80 – 120. Total Dissolved Solids (TDS) is a measurement of the total amount of minerals, residue, and other particles that cannot be oxidized from the water and remain.
