Instruction manual

Genesis MP Chapter 3 – Troubleshooting Guide
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The System
In the event there is a clicking, chirping, or thumping sound per-
form the following procedures:
1. Ensure there are no obstructions in the fan assemblies or the
power supply fan.
2. Remove all PCI cards. Restart the system and observe any
noises. If this problem doesn’t occur while the cards are absent,
begin replacing them one at a time to determine which card
might be causing the problem.
3. Remove the hard drive. If the problem no longer exists, replace
hard drive.
4. Disconnect speaker. If problem no longer exists, replace speaker.
5. Perform voltage readings (see Appendix C - Voltage
Readings). Resolve any problems found.
6. Replace power supply.
7. Replace nPOWER card.
8. Replace motherboard.
In the event the system shuts down intermittently perform the
following procedures:
1. Ensure that all air vents are not obstructed.
2. Ensure that the two chassis fans and the power supply fan are
operable.
3. If problem is a possible thermal protection shut down, allow the
system to cool for 30 minutes before continuing troubleshooting
procedures.
4. Ensure the power cord is properly connected.
5. Perform voltage readings (see Appendix C - Voltage
Readings). Resolve any problems found.
6. Reset the CUDA Chip (see section CUDA Chip in this chapter).
7. Replace the power supply.
8. Replace the nPOWER card.
9. Replace the motherboard.