Instruction manual

Genesis MP Troubleshooting Guide
Troubleshooting
Resources
Genesis MP is an advanced multiprocessing workstation. It is
probably one of the most complex pieces of equipment you will
service, but that doesn’t mean service has to be difficult.
In this chapter, we provide you with the resources to make a diag-
nosis and take corrective action. In Chapter 4, you’ll see how to
remove the serviceable components and replace them.
Some service issues will be software-related or software/hardware
combinations. Because Genesis MP runs Apple’s Mac OS, and
because the machine you service will contain hardware and soft-
ware from other manufacturers, it’s important that you are aware of
other valuable information resources, such as the troubleshooting
chapter in the Genesis MP Users Guide and DayStar’s site on
the World Wide Web:
http://daystar.com/
On DayStar’s Web site, you’ll find the latest software updates and
technical information that will help you service Genesis MP easily.
You should also be aware of Apple Computer’s site on the Web:
http://info.apple.com/
On the Apple site, you will find a wealth of information on the Mac
OS, and the latest Mac OS system software updates.
Most other computer companies have a presence on the Internet.
These are great places to look for software updates.
If you are not sure of a company’s site name, you can use any of
the major search engines to look up references to that company -
one of which is sure to have a link to a corporate site. You can
even hazard a guess: http://www.
companyname .com/
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Chapter 3