Warranty
Terms & conditions
The following Terms and Conditions govern your use of the daylight Company Web Site and the materials accessible
on or from the site. Please read them carefully before using the site. Your use of the site means that you accept these
Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the daylight Company
Web Site.
Return policy
When you purchase a product from our website, you have 15 days to return it to us if you are not fully satisfied.
Write to us within 15 days after the date of purchase.
A member of our Customer Service Team will provide you with a return number
The product has to be in the original packaging and in perfect condition. Misuse, improper handling, negligence,
accidental damage, or any modifications made by the purchaser will void the right to return the product.
After receipt, the condition of the product will be checked and the full amount will be refunded.
NB: We cannot be held responsible for damages or loss occurring during return transportation. Ensure the product is
properly packed before you send it.
Product Support Policy
If anything does go wrong, our Customer Service Team is available via email for help and advice.
Contact us within the period of guaranty with your internet order number and the batch number of the product (the
batch number is located under the shade or the base of the product).
A member of our customer service department will provide you with a return number
The product has to be returned in the original packaging to avoid any damage. Misuse, improper handling,
negligence, accidental damage, or any modifications made by the purchaser will void the guaranty (see full terms
and conditions below).
After receipt, the product will be checked by our technicians and a member of our Customer Service Team will
contact you.
NB: We cannot be held responsible for damages or loss occurring during return transportation. Ensure the product is
properly packed before you send it.
Guarantee Terms & Conditions
The daylight Company guarantees all products (daylight & naturalight) against mechanical and electrical
manufacturing defects for 12 months from the date of purchase.
During this guarantee period, daylight will repair or replace (at daylight's discretion) the product or its defective parts
subject to the terms and conditions.