User's Manual
10
Congratulations! You have successfully installed and
activated your MobileHelp system!
Calling for Help
You can use your MobileHelp system to call for help from either inside of your
home or outside of your home.
Inside Your Home
To call for help from inside your home, press the Personal Help Button that you
wear OR press the red Emergency button on your Base Station. In either
case, the Base Station will dial the MobileHelp Response Center.
1. The Base Station calls the Response Center
When the Base Station dials the MobileHelp Response Center, you will
hear a series of ring tones. After the ring tones, your call is answered by
a MobileHelp Personal Response Associate.
2. The Response Center will answer the call
A MobileHelp Personal Response Associate will speak to you through your
Base Station’s built-in speaker. The MobileHelp Personal Response
Associate will hear you through the Base Station’s highly sensitive
microphone.
Outside Your Home
When you are away from your home, use the Portable Device to make a help
call to the MobileHelp Response Center. Always carry the Portable Device with
you when you leave or are outside of your home. When you are away from
home, you can call for help by just pressing the Emergency Button on your
Portable Device.
For best performance, charge the Portable Device for at least five hours