Troubleshooting guide

• Configure the new test station to use the ‘Local Device ID’ setting in the Communications Port
dialogue, as above;
• Try running the Bulletin screen (which often takes a couple of minutes to initialise with a WLIP logger)
and downloading a block of archive data;
If both Bulletin and archive data are flowing normally then any problems with uploads to weatherlink.com are
almost certainly being caused not by the logger but by a failure of the data to flow out on to the Internet at
the router – typically this will be a firewall issue that will need sorting out by your local network support.
NB In the uncommon scenario that two or more WLIP loggers are connected to the same network, you will
need to repeat the process of pressing the Find button and checking any reported IP against its DID until
you find the particular logger of interest.
If you do routinely use the Web Download option, remember to reselect this in the Communications Port
dialogue and check that the account credentials are still correct before concluding this troubleshooting
process.
Finding the IP address for the WLIP logger
There are actually a number of different ways to establish the IP address of a WLIP logger:
• Use the Weatherlink for Windows software as outlined in the section above;
• Run the WLIP firmware updater (see below);
• Inspect the DHCP table in your router settings, which (depending on the router model) may allow you
to see the assigned IP address directly. Look for an entry termed something like ‘View attached
devices’;
• Run a simple network scanner such as AngryIP;
Updating the WLIP firmware
Updates to the WLIP firmware are released from time to time. The current version (May 2015) is v1.1.1.
Often the updates are relatively minor and there’s not automatically a need to update just because a new
version is available. But updates are sometimes important, for example as from May 2015 uploads to
weatherlink.com from firmware older than v1.0.8 will stop working and, in general, it does no harm to check
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
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