Troubleshooting guide

Review the following points:
• Be sure to check the three general points above (see point [1] at the beginning of this main topic);
• The IP address assigned to the logger may have changed (not because of the logger itself triggering
any change, but because the router or server controlling the local network has – for whatever reason
– decided to update the assignment of IP addresses to its network devices). If the WLIP logger
connects to the Internet via a firewall then the fact that the IP address has changed will often require
a change to the firewall rule relating to the WLIP logger. So an important troubleshooting step is to
double-check that the logger’s IP address has not changed.
• Firmware may require updating:From May 2015, upgrades to the weatherlink.com service may have
broken compatibility with WLIP devices still running old firmware (specifically v1.0.7 and older) will
require updating to the latest version, currently v1.1.1. Instructions for checking and updating the
firmware will be found under the WLIP configuration topic.
NB (Not applicable to the WLIP logger because it is not a subscription product): For subscription
products that upload to weatherlink.com (ie the Weatherlink v6 software uploads and Connect options) then
an obvious reason for uploads ceasing is that the current subscription has expired. This can be checked by
logging on to your upload account at weatherlink.com and reviewing the account details.
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
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