Troubleshooting guide

General – please read
IMPORTANT: This KB is still being written and developed further. Some topics are largely complete, but
others are still in preparation or identified simply as future topics to add. Our apologies if the topic you’re
looking for is not yet available but hopefully there are enough completed topics for this KB to be useful to
some visitors.
The content is copyright (©) Prodata Weather Systems – all rights reserved – and is based on our in-depth
knowledge and support expertise built up over 15 years experience as specialist UK-based dealers in Davis
equipment. Copying in any shape or form is prohibited without permission. This KB is primarily intended to
assist our own customers, but others may be permitted access.
Full details of weather station systems from Davis and other reputable makes is available on the Prodata
Weather Systems website and its associated secure online shop. Please note that we can only usually ship
to addresses in the UK and EU.
This knowledgebase (KB) covers troubleshooting advice for Davis weather stations
(principally Vantage Vue and Vantage Pro 2 models), Weatherlink data loggers and other
specialist accessories such as MeteoBridge. For pre-sales questions, please see our main
website.
Please use this KB as a first port of call if you’re experiencing any problems with your Davis
stations. The short list of Common issues and fixes provides shortcuts to fixes for the
commonest questions, while the main body of the KB contains more comprehensive notes. For
problems which cannot be resolved please refer to our general guidelines for contacting
support. Using self-help to start with will help you to get your problem fixed as soon as
possible and allow us to deploy our support resources to best effect.
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
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