Troubleshooting guide

Weatherlink logger
Please remember:
The Weatherlink logger is a very reliable component. In 98% of cases of logger-related issues, the fault will
be found to relate to computer issues or to external problems such as wireless interference or noisy AC
mains or, very occasionally, to a loose logger, rather than to any inherent fault with the logger itself. But
logger issues can be varied; tracking down the cause of a particular problem requires working patiently and
methodically through the fault symptoms and troubleshooting as per the various logger topics in this
knowledgebase .
Rebooting
With any logger-associated fault, the first remedy to try is simply to reboot the console and also the PC.
This will often fix simple faults and it’s not worth even thinking about investigating other possible causes
until both console and PC have been rebooted and tested again.
Common logger-related issues
With the caveats listed above and assuming that simple reboots have not fixed the problem then the
following types of problem can occur. Bear in mind that there are several possible combinations of console
and logger type. The commonest combination will be a standard console type (ie Vue/VP2/Envoy) with a
USB logger and we’ll focus mainly on this pairing, but there are other popular logger types such as
WeatherlinkIP and the serial logger; and the Envoy8X is a rather different console type with its own WDTU
software and features.
Is this definitely a logger issue? All the topics covered in this section assume that the
display on the Vue or VP2 console screen is showing all readings correctly – errors are being
seen only with data passed to the linked computer. If the console screen is not reading
correctly then investigate and fix that fault first. (With the Envoy console there is no screen and
so troubleshooting can only be carried out via the software connection.)
Weatherlink logger and software help only Use of the Davis Weatherlink software (for
Windows or for Mac), as supplied with each logger pack, is assumed. If you’re not using the
Weatherlink software then please also see the Third-party software topic for troubleshooting
pointers.
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
Generated by Manula.com on: 2015/05/16 15:14:01 Page 32 of 73