Troubleshooting guide

Console seems dead or unresponsive
Symptom: No text or icons at all are visible on the LCD screen. (Readings
partially missing is a different fault)
Cause: Power failure
The console can be powered by either or both of the standard 5v AC mains adapter or 3 ‘C’ cells. Check
both sources of power before concluding that the console is dead.
If the console works on batteries but not AC mains then the mains adapter is probably defective.
If the console works on AC mains but not on batteries then double-check that the batteries are all inserted
with the correct polarity and, if possible (eg with a multimeter), that all cells still have some charge –
minimum 1.2-1.3v each.
Additional notes
If the console does not work on battery power then check that all batteries seem reasonably tightly in place
and that the spring or other part in the battery holder has not become dislodged.
If the console has been stored for any length of time with old batteries left inside then these may have
leaked and damaged the battery holder.
Symptom: All or most characters on the display are lit but will not clear or
respond to button presses
Very occasionally, the display will lock up when the console is first powered up or eg if there might have
been a spike on the AC mains supply. This is an issue that seems to occur more with cabled consoles than
the wireless version but can in principle happen to either. The fix is simple: just power down the console
(including removing one battery, if fitted), wait a few moments and then power up the console again. Most
times this will cure the problem. (For further details of repowering the console, see the rebooting the console
topic.)
NB For other symptoms associated with a misbehaving display then consult your support contact – there are
other rare faults which there’s not space to detail here.
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
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