Troubleshooting guide

Rebooting the console
Many transient console faults can often be remedied simply by resetting or rebooting the console. It is
always worth trying a reboot as a first step if you’re having problems with unexpected or apparently faulty
console behaviour. If there is any possibility that the logger could have become loose (eg as a result of
undue tension on the logger cable) then please also check the ‘Loose logger’ subtopic below.
The Vue and VP2 consoles do not have a formal reset switch. Instead, rebooting is achieved simply by
powering down the console completely and then repowering it. Powering down means removing all sources
of power, ie both mains and battery power (removing one battery is sufficient to remove battery power).
Power should be off for at least 10-20 seconds (or longer if you wish) to ensure that all internal circuitry is
fully powered down. Then simply reapply mains and/or battery power.
The console will beep as it powers up again. It’s good practice to count the number of beeps and check that
the total is correct, as in:
• Vue console – 3 beeps (or 4 with logger installed);
• VP2 console – 2 beeps (or 3 with logger installed);
• Envoy console – 1 beep (or 2 with logger installed);
VP2 consoles with recent firmware and all Vue consoles will exit Setup automatically after about 10 minutes,
but VP2 consoles with older firmware will not exit Setup automatically at all. If you see a VP2 console simply
saying ‘Receiving from’ on the ticker line at the bottom of the display then it is still in Setup mode and the
Done button needs to be given a long press.
Loose logger?
Vue and VP2 consoles will power up in Setup mode and will not show data readings until they
have exited Setup and resumed ‘Current Weather’ mode. Give the Done button a sustained
press in order to exit Setup.
IMPORTANT Settings and previously logged data will not be lost while the console is powered
off. However, the console clock will stop for as long as the console is off and may need to be
updated. And no new data readings will have been received from the sensors for as long as
the console was off.
Prodata Weather Systems Davis Weather Stations KB - Prodata Weather Systems - 1
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