Troubleshooting guide

• If the console sends three beeps or the Envoy sends two beeps, See “Commu-

nication Port Settings” on page 13 for instructions on checking standard port

settings. If the port settings or the loop back test process identifies a serial port

other than the one selected in station setup, try connecting to the data logger

again.

• Check the serial port adapter if using a serial port connection. Use only the

blue serial port adapter supplied with WeatherLink. Older models, or models

not supplied in the WeatherLink connection kit are not compatible.

• Check the Baud Rate setting on the console and in the Communication Port

dialog box in the software. Make sure they have the same number. Enter the

console’s Setup Mode by pressing and holding DONE, then pressing the down

arrow (-) on the console.

• Scroll through the setup choices by pressing BAR or DONE until you reach

the Baud Rate screen. This screen only appears if the data logger is plugged

into the console.

• Test the serial port using the provided loopback connector. Use the Loopback

button (as opposed to the Test button) in the Communications Port dialog

box to test and find the correct serial port connection and, if a communications

problem exists, it determine whether the serial port or the data logger is not

communicating properly. The loopback function also detects and reports the

presence of any modems.

Use the loopback connector (the short cable with a phone jack on one end and

a red plastic tip on the other) supplied with a Weatherlink serial port connec-

tion package.

• If necessary, disconnect the cable between your console and the adapter con-

nected to the COM port.

• Insert the loopback connector into the adapter.

Loopback

connector