Troubleshooting guide

THSW Index command in the Browse Menu, which is displayed when the

Browse window is open.

Note: Be sure to verify that the latitude and longitude settings and daylight savings time set-

tings are correct before using this command.

Updating USB Drivers

WeatherLink 5.6 includes a newer version of the USB drivers that have been

installed for previous versions of the software.

Note: You must verify the USB driver currently installed on your computer and update the driver

if you have a previous USB version of WeatherLink.

1. Connect the receiver to your computer via the USB data logger.

2. Open the Device Manager on your computer.

3. Select the Universal Serial Bus controller node from the device tree. An

entry “CP2101 USB Composite Device” or “CP2101x USB Composite

Device” should appear at the top of the list. If it does not, disconnect and

reconnect the USB connection.

4. Double click this entry. The Properties dialog box displays.

5. Click the Driver tab. The current driver’s version number and information

displays.

6. If the Driver Date field is 12/16/2004 and the Driver Version field is

4.28.0.2700, the correct version of the USB driver is installed and no update

is needed. If the Data field listed is earlier than this date or if the Driver Ver-

sion is not the number described, you must uninstall the driver and install the

new version of the USB driver.

7. Click Uninstall to delete the version of the driver.

8. Disconnect the data logger from the computer.

9. Locate and run the PreInstaller.exe file under the WeatherLink directory

(example file directory: C:\WeatherLink\USB_Drivers_4.28x). The new

driver successfully installs itself.