Installation manual

Troubleshooting
13
Problems Using Two Transmitting Stations
A single Vantage Vue console can receive signals from one ISS, either a Vantage Vue
or a Vantage Pro2 ISS, and an optional anemometer transmitter kit. Make sure the
transmitter IDs are configured correctly. See your Vantage Vue Console Manual for
information on configuring transmitter IDs.
Most Common Rain Collector Problem
“My rain data seems too low.”
If the rain collector seems to be under-reporting rainfall, clean the debris screen
and tipping spoon module to clear out any debris.
Most Common Anemometer Problems
“The wind cups are spinning but my console displays 0 mph.”
The wind cups may not be turning the shaft. Remove the cups from the
anemometer by loosening the set screw. Put the cups back onto the shaft and
make sure to slide them down the shaft as far as possible. Retighten the set
screw.
“The wind cups don’t spin or don’t spin as fast as they should.”
The anemometer may be located where wind is blocked by something, or there
may be friction interfering with the cups’ rotation. Remove the wind cups by
loosening the set screw, and clear out any insects or debris which may be
interfering with the cup rotation. Turn the shaft the cups rotate on. If it feels
gritty or stiff, contact Davis Technical Support.
Note: Do not lubricate the shaft or bearings in any way.
“Readings aren’t what I expected them to be.”
Comparing data from your ISS to measurements from TV, radio, newspapers, or
a neighbor is NOT a valid method of verifying your readings. Readings can vary
considerably over short distances. How you site the ISS and anemometer can
also make a big difference. If you have questions, contact Davis Technical
Support.
Contacting Davis Instruments
If you have questions about the ISS or Vantage Vue system, or encounter problems
installing or operating the weather station, please contact Davis Technical Support.
Note: Please do not return items to the factory for repair without prior authorization.
[phone] – Technical Support phone, Monday – Friday, 7:00 a.m. – 5:30 p.m.
Pacific Time.
[phone] – Technical Support Fax.
[e-mail] – E-mail to Technical Support.
[e-mail] – General e-mail.
www.davisnet.com – Download manuals and specifications from the Support section.
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